Branch Banking: External Sales & Service Advisor

FirstRand Bank Limited; Pretoria; On-site; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Professional growth

Brand ambassador role

Dynamic team

Job summary

FirstRand Bank Limited in Pretoria seeks a Branch External Sales and Service Advisor to deliver compliant, professional financial advice in a high-volume branch setting. You will build lasting client relationships, educate customers on banking solutions, and ensure accurate records while meeting sales and service targets.

The role emphasizes FAIS, FICA and TCF compliance, with opportunities for growth and representing the brand in the local market.

Qualifications

• FAIS and TCF aware, customer-centric advice
• Meet sales, service and compliance targets
• Strong understanding of client needs and banking solutions

Responsibilities

• Build and manage long-term client relationships
• Provide compliant, professional financial advice in a high-volume branch
• Educate customers on banking platforms aligned to their needs
• Maintain accurate and complete client records and documentation
• Achieve individual and branch sales and service targets
• Demonstrate ethical conduct and accountability

Skills

Client relationships

Sales targets

Customer service

FAIS compliance

Excellent communication

Education

Grade 12 / NQF Level 4

NQF Level 5 Certificate in Banking

Job description

FirstRand Bank Limited in Pretoria seeks a Branch External Sales and Service Advisor to deliver compliant, professional financial advice in a high-volume branch setting. You will build lasting client relationships, educate customers on banking solutions, and ensure accurate records while meeting sales and service targets.

The role emphasizes FAIS, FICA and TCF compliance, with opportunities for growth and representing the brand in the local market.