Branch Advisor: Your Trusted Client Partner

FirstRand Bank India; Roodepoort; Presencial; ZAR 180 000 - 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employment Equity plan

Resumo da oferta

FirstRand Bank India in Roodepoort is seeking a Branch Advisor to deliver compliant, professional financial guidance in a high-volume banking environment. You will build trusted relationships and proactively identify client needs, offering suitable product solutions.

Responsibilities include maintaining accurate client records, achieving sales and service targets, and ensuring adherence to FAIS, FICA, and TCF standards while upholding FirstRand's brand promise of helping customers.

Qualificações

• Strong understanding of FAIS, TCF, and client-centric advice principles.
• Proven ability to meet sales, service, and compliance targets.
• Experience in customer-facing financial services is preferred.

Responsabilidades

• Build and manage long-term client relationships to support retention and growth.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs.
• Educate customers to the correct Banking platform aligned with their needs.
• Achieve individual and branch sales and service targets.
• Maintain accurate and complete client records and documentation.
• Stay updated on industry trends and product knowledge.

Conhecimentos

Communication

Interpersonal skills

Sales ability

Ethical advice

Formação académica

NQF Level 5 Certificate (FAIS)

Descrição da oferta de emprego

FirstRand Bank India in Roodepoort is seeking a Branch Advisor to deliver compliant, professional financial guidance in a high-volume banking environment. You will build trusted relationships and proactively identify client needs, offering suitable product solutions.

Responsibilities include maintaining accurate client records, achieving sales and service targets, and ensuring adherence to FAIS, FICA, and TCF standards while upholding FirstRand's brand promise of helping customers.