Branch Advisor FAIS: Elevate Client Relationships

Fnbnamibia; Hermanus; On-site; ZAR 498,000 - 674,000; Full time

Benefits offered by this job

Career growth

Brand ambassador role

Local market impact

Dynamic team environment

Job summary

FNB in Hermanus seeks a Branch Advisor to deliver compliant financial advice in a high-volume branch. You will build lasting client relationships, educate customers, and help meet sales and service targets while adhering to FAIS and TCF guidelines.

You will join a dynamic team at FNB Points of Presence, with opportunities for growth and career development in a busy local market. Apply now to contribute to sustainable business performance.

Qualifications

• Minimum Qualification: Grade 12/NQF Level 4.
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Admin, Customer Service, or related fields.
• 1–3 years of experience in customer-facing environments or financial services.
• Strong understanding of FAIS, TCF, and client-centric advice principles.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Achieve individual and branch sales and service targets.
• Maintain accurate and complete client records and documentation.

Skills

Client focus

Sales skills

Communication

Interpersonal skills

Education

Grade 12/NQF4

NQF5 Certificate

Job description

FNB in Hermanus seeks a Branch Advisor to deliver compliant financial advice in a high-volume branch. You will build lasting client relationships, educate customers, and help meet sales and service targets while adhering to FAIS and TCF guidelines.

You will join a dynamic team at FNB Points of Presence, with opportunities for growth and career development in a busy local market. Apply now to contribute to sustainable business performance.