Branch Advisor FAIS: Client-Centric Financial Guidance

FirstRand Bank India; Noord-Kaap; On-site; ZAR 180,000 - 320,000; Full time

Job summary

FirstRand Bank's branch advisory role at FNB POP invites you to deliver compliant financial guidance in a high‑volume environment, helping customers while educating them on the right channels. You will build lasting client relationships and contribute to branch targets.

Join a brand that values inclusion, ethics, and ongoing development, with opportunities to impact a local market as a trusted advisor who shows empathy and strong problem‑solving skills.

Qualifications

• NQF Level 5 Certificate in Banking, Business Administration or related FAIS disciplines.
• 1–3 years of customer-facing experience within financial services.
• Strong FAIS and TCF knowledge with customer-centric guidance.

Responsibilities

• Build and manage long‑term client relationships to support retention and growth.
• Provide compliant, professional financial advice in a high-volume branch.
• Educate customers to banking platforms aligned with their needs.
• Achieve individual and branch sales and service targets.
• Maintain accurate client records and documentation.

Skills

Client relationships

Sales targets

Communication

Ethical advice

Attention to detail

Education

NQF Level 5 Certificate

Job description

FirstRand Bank's branch advisory role at FNB POP invites you to deliver compliant financial guidance in a high‑volume environment, helping customers while educating them on the right channels. You will build lasting client relationships and contribute to branch targets.

Join a brand that values inclusion, ethics, and ongoing development, with opportunities to impact a local market as a trusted advisor who shows empathy and strong problem‑solving skills.