Branch Administration & Operations Lead

Volvo Trucks; Newcastle; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Volvo Group Southern Africa (Pty) Ltd is seeking a Branch Administrator to manage the administration function across Parts, Workshop, Finance, HR and related activities. You will report to the Branch Manager and balance daily tasks with Head Office requirements.

The role emphasizes debtors, HR, finance, aftermarket administration, sales support and strong customer focus in a on-site office environment. Matric and 3 years branch admin experience are required; Kronos/ESS familiarity is helpful.

Qualifications

• Matric or Grade 12.
• Secretarial or Administration qualification advantage.
• 3 years Branch Administration experience.

Responsibilities

• Debtors: record-keeping, keep information current and follow up on queries.
• HR: update staff status, input overtime/leave in Kronos, approve timesheets.
• Finance: generate supplier orders, allocate receipts, balance daily reports.
• Aftermarket administration: balance deposits, forward to Head Office, prompt queries.
• Sales: assist with administration and paperwork per Volvo requirements.
• Customer focus: resolve account queries and meet customer needs.

Skills

Leadership

Communication

Writing skills

Customer service

Computer literacy

Telephone skills

Work independently

Attention to detail

Education

Matric / Grade 12

Secretarial / Administration qualification

3 years Branch Administration experience

Tools

Kronos

ESS system

Job description

Volvo Group Southern Africa (Pty) Ltd is seeking a Branch Administrator to manage the administration function across Parts, Workshop, Finance, HR and related activities. You will report to the Branch Manager and balance daily tasks with Head Office requirements.

The role emphasizes debtors, HR, finance, aftermarket administration, sales support and strong customer focus in a on-site office environment. Matric and 3 years branch admin experience are required; Kronos/ESS familiarity is helpful.