Booking Agent (Rentals)

Igrow Wealth Investments; Gauteng; On-site; ZAR 134,000 - 201,000; Full time

Job summary

IGrow Wealth Investments is seeking a motivated Booking Agent for our Midrand, Gauteng team. You will coordinate onboarding tenant inspections and manage busy inspector diaries while connecting with tenants and landlords to ensure a smooth, professional experience from start to finish.

The role requires attention to detail, the ability to work under pressure, and strong communication. A vehicle and valid license are advantageous for this on-site position in Midrand.

Qualifications

• Grade 12 or equivalent.
• 1 year property industry experience preferred.
• Ability to follow processes and adhere to standards.
• Maintains professional telephone etiquette.
• Be proactive and professional in interactions.

Responsibilities

• All onboarding tenant inspection bookings.
• Schedule inspectors' diaries for entries, exit, and quality control inspections.
• Ensure allocated inspector contacts all clients loaded for entries, changeovers and exits.
• Load QCI bookings and schedule into inspectors' diaries (excluding end of month periods).
• Obtain landlord approval for QCI and deduct R350 from the following month rental.
• Keep the QCI sheet updated at all times.
• Tag portfolio administrator to load the R350 deduction on PayProp.
• Ensure all clients are contacted by the relevant inspector for entries, changeovers and exits.
• Assist with application processing when required.

Skills

Phone etiquette

Attention to detail

Strong communication

Work under pressure

Own vehicle & license

Education

Grade 12

Job description

IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking a motivated and energetic Booking Agent to join our team in Midrand, Gauteng. From coordinating tenant onboarding inspections and managing busy inspector diaries to connecting with tenants and landlords, you’ll play a key role in creating a smooth, professional experience from start to finish.

Minimum requirements (Advantageous):

• Grade 12.
• Minimum 1 year property industry experience.
• Ability to work under pressure.
• High attention to detail.
• Ability to follow processes and elevate correctly.
• Maintain professional telephone etiquette.
• Own vehicle & valid drivers license.
• Positive, can-do attitude.
• Be professional.
• Experience in the property industry beneficial.

Duties and responsibilities include, but not limited to:

• All onboarding tenant inspection bookings.
• Schedule inspectors diaries for entries,exit, and quality control inspections (NB –when there is a tenanted onboarding building,inspectors will be responsible for calling and scheduling their diaries).
• When there is an onboarding tenanted building, ensure that the allocated inspector has contacted all clients loaded for entries, changeovers, and exits to arrange a suitable time and date.
• All QCI inspection bookings and scheduling into inspectors diaries (Excluding the month end and new month (25th – 7 th).
• Obtain approval from the landlord for us to attend to the QCI and deduct R350 from the following month rental.
• Keep the Cape Town QCI sheet updated at all times.
• Tag the allocated portfolio administrator to load the R350 for a deduction on PayProp.
• Ensure that all clients have been contacted by the relevant inspector that are loaded for entries,changeover and exits to arrange a suitable time and date.
• When required, assist with application processing.