Bartender - LBDJ

SkillsMap; Cape Town; On-site; ZAR 156,000 - 234,000; Full time

Job summary

Sun International in Cape Town is recruiting a Bartender for Le Bistro de Jan. You will prepare beverages, upsell items and deliver memorable guest experiences with true hospitality.

Role requires at least 2 years of bartending experience, Grade 12 preferred, and the ability to work shifts in a busy hotel environment according to SOPs and brand standards.

Qualifications

• Grade 12 preferred.
• 2 years previous experience as a bartender.
• Knowledge of cocktails and beverage service.
• Ability to upsell and handle cashier duties.
• Strong communication and guest service skills.

Responsibilities

• Prepare mise-en-place and stock bar for service.
• Take guest orders, mix drinks and present beverages.
• Provide accurate billing and conduct end-of-shift cash-ups.
• Maintain bar cleanliness and uphold SOPs for F&B.
• Engage guests, upsell promotions and handle complaints professionally.
• Assist with stock takes and reports on breakages or anomalies.

Skills

Customer service

Communication

Upselling skills

Beverage knowledge

Cashiering services

Team cooperation

Education

Grade 12

Job description

Bartender - LBDJ
Sun International
2026/09/30 Cape Town

Job Reference Number: SI-1198
Department: F&B : Management
Business Unit:
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 2
Salary: Market Related InterContinental Table Bay Cape Town is recruiting a Bartender to join our team at Le Bistro de Jan. Bring your passion for cocktails, flair for service and love of hospitality to this vibrant outlet, creating memorable guest experiences through exceptional drinks and True Hospitality.

Job Description

Job Purpose

To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed

Key Performance Areas

• Prepared Work Area
• Prepare mise-en-place, and conduct any other required checks and preparations for service
• Identify issues with regards the bar display and surrounding areas in terms of appearance/ functioning of equipment and systems
• Stock bar for service
• Check cleanliness of own section or station
• Service Execution
• Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously and place in the system
• Explain menu items and make recommendations with regards beverage menu
• Mix drinks and present beverage in line with guest order and outlet standards
• Be attentive to guest requests
• Clear glasses after guests have completed their drinks
• Provide billing to guests
• Conduct cash-ups at the end of service
• Complete beverage stock sheets each shift
• Leverage opportunities to upsell on promotional items
• Bar Standards
• Understand and conduct all tasks in line with F&B standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Conduct daily stock counts of bar smalls
• Resolve or report on any anomalies to the required standards
• Report on any breakages at the end of the shift
• Customer Engagement
• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products, reward programme and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Job Requirements

Education

• Grade 12 preferred

Experience

• 2 years previous experience as a bartender

Skills and Knowledge

• Work conditions and special requirements
• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements
• Technical competencies
• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services
• Core behavioural competencies
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Team co-operation

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.