Steward

SkillsMap; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

InterContinental Table Bay Cape Town is seeking a Steward to maintain our kitchen area, ensuring cleanliness, order, and adherence to SOPs.

The role requires Grade 12 and may benefit from exposure to a kitchen environment. You will support F&B operations, uphold hygiene standards, and assist in maintaining a safe work area.

Qualifications

• Grade 12 education required.
• Exposure to kitchen environment is advantageous.

Responsibilities

• Clean and maintain kitchen areas in line with SOPs and standards.
• Provide guest service with professionalism and resolve issues where needed.
• Ensure all food & beverage equipment is clean and in good working order.
• Comply with health, safety, hygiene and environmental regulations.

Skills

Teamwork

Customer service

Sensory judgement

Kitchen equipment

Following instructions

Materials handling

Physical tasks

Education

Grade 12

Job description

Job Reference Number: SI-1197
Department: F&B : Bistro
Business Unit:
Industry: Hotel/Catering/Hospitality/Leisure
Job Type: Permanent
Positions Available: 1
Salary: Market Related InterContinental Table Bay Cape Town is seeking a Steward to maintain our kitchen area.

Job Description

Job Purpose

Responsible for ensuring the kitchen areas are clean, maintained and organised at all times according to Sun International’s operational excellence standards and procedural compliance.

Key Performance Areas

Cleaning (F&B Areas)

• Ensure all food and beverage equipment is clean and in good working order;
• Check all chemical levels and inventory for cleaning
• Set up stations and ensure crockery and hollowware are stored correctly
• Record any breakage.
• Complete day-end dishwasher maintenance;
• Clean all soiled equipment items;
• Dispose of all broken items in the proper area;
• Remove trash and waste;
• Clean, sanitize and close workstations.
• Understand and conduct all tasks in line with F&B standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Resolve or report on any anomalies to the required standards

Customer Engagement

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Educate customers on business unit facilities, products and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Job Requirements

Education

• Grade 12

Experience

• Exposure to kitchen environment and facilities is an advantage

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Skills and Knowledge

• Team Co-operation
• Dealing with customers - coping with rudeness, preparation of food
• Judgement through the senses viz aroma, taste, colour, texture
• Using culinary and kitchen equipment
• Following instructions
• Checking – availability of materials; working to specification
• Performing physical tasks – cleaning; tidying; cooking
• Handle materials, dangerous and heavy items

Equity

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.