Barista

Crew Life at Sea Ltd.; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking an enthusiastic Barista to join our onboard coffee bar team. You will prepare and serve a variety of beverages, take orders with accuracy, and ensure customer satisfaction on the cruise ship.

responsibilities include maintaining cleanliness, handling transactions, assisting with inventory, and sharing product knowledge with guests. Flexible hours, including weekends and holidays, are expected.

Qualifications

• Minimum 1 year of barista experience in a fast-paced environment.
• Knowledge of coffee and tea preparation techniques and equipment.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong attention to detail and ability to multitask.
• Must be able to work flexible hours, including weekends and holidays.
• Must have a high school diploma or equivalent.
• Certification in barista training is a plus.

Responsibilities

• Prepare and serve hot and cold coffee and tea beverages according to company standards.
• Take customer orders accurately and ensure satisfaction onboard the cruise ship.
• Maintain a clean and organized work area following health and safety guidelines.
• Handle cash and credit card transactions with accurate records.
• Assist with inventory management and restocking as needed.
• Provide friendly, efficient customer service and address concerns.
• Collaborate with team to ensure smooth operation of the coffee bar.
• Continuously learn about products and promotions and share with customers.
• Follow company policies and dress code and attendance standards.

Skills

Barista experience

Customer service

Teamwork

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Espresso machines

Job description

Key Responsibilities:

• Prepare and serve a variety of hot and cold coffee and tea beverages according to company standards


• Take customer orders accurately and efficiently, ensuring their satisfaction with their beverage and overall experience onboard the cruise ship


• Maintain a clean and organized work area, following all health and safety guidelines


• Handle cash and credit card transactions, maintaining accurate records and following cash handling procedures


• Assist with inventory management, restocking supplies and ingredients as needed


• Provide friendly and efficient customer service, answering any questions and addressing any concerns


• Collaborate with team members to ensure smooth operation of the coffee bar and overall customer experience


• Continuously learn about new products and promotions, and share this knowledge with customers


• Follow company policies and procedures at all times, including dress code and attendance standards

Qualifications:

• Minimum 1 year of experience as a Barista in a fast-paced environment


• Knowledge of coffee and tea preparation techniques and equipment


• Excellent customer service and communication skills


• Ability to work in a fast-paced and team-oriented environment


• Strong attention to detail and ability to multitask


• Must be able to work flexible hours, including weekends and holidays


• Must have a high school diploma or equivalent


• Certification in barista training is a plus

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