Banking Client Relationship Advisor

FirstRand Limited; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Job summary

FirstRand Limited is seeking a Client Service Officer to strengthen relationships with the current client base. You will act as a liaison between the Company and clients and resolve queries to ensure satisfaction.

The role includes providing training, improving communications, and ensuring service excellence across client accounts in Gauteng, Johannesburg. Relevant experience in client service is preferred.

Qualifications

• Experience in client service or customer support.

Responsibilities

• Establishing good relationships with the client base and acting as a liaison between the company and clients.
• Resolve queries and issues to ensure client satisfaction.
• Provide regular training to clients and staff, improving communications and service delivery.

Job description

FirstRand Limited is seeking a Client Service Officer to strengthen relationships with the current client base. You will act as a liaison between the Company and clients and resolve queries to ensure satisfaction.

The role includes providing training, improving communications, and ensuring service excellence across client accounts in Gauteng, Johannesburg. Relevant experience in client service is preferred.