Bank Teller: Customer-Centric Cash Expert

Absa Group; Robertson; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Absa Group is seeking a cashier/teller to process cash and related transactions with accuracy and friendliness at a Robertson branch. You will balance cash, handle deposits and withdrawals, and guide customers through procedures while promoting banking services.

The role emphasizes risk awareness, adherence to security rules, and proactive customer assistance to ensure efficient branch operations.

Qualifications

• Provide customer service and resolve inquiries with empathy and professionalism.
• Identify sales leads and upsell bank products during customer interactions.
• Adhere to cash handling procedures to minimize shortages and losses.

Responsibilities

• Execute cash transactions and balance cash float daily.
• Advise customers on cash and transaction processes to ensure smooth service.
• Identify and act on sales leads with Sales Consultants for client solutions.
• Open/close branch safe and maintain cash security according to policy.

Skills

Customer service

Sales

Cash handling

Fraud awareness

Education

Higher Certificate/Advanced National Certificate in Business/Commerce/Management

Job description

Absa Group is seeking a cashier/teller to process cash and related transactions with accuracy and friendliness at a Robertson branch. You will balance cash, handle deposits and withdrawals, and guide customers through procedures while promoting banking services.

The role emphasizes risk awareness, adherence to security rules, and proactive customer assistance to ensure efficient branch operations.