Bank Teller

Placements24; Soweto; On-site; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive hourly wage

Job summary

Placements24 is seeking a friendly, customer-oriented Bank Teller to join the branch team in Soweto. You will be the first point of contact for many customers, handling routine financial transactions and assisting with banking needs.

This entry-level role offers hands-on experience in customer service and financial operations within the Gauteng community, with structured training and opportunities for advancement within the branch network.

Qualifications

• High school diploma or equivalent is required; finance coursework is a plus.
• Experience in customer service is preferred, especially in retail or financial environments.
• Strong cash handling and basic math skills.
• Excellent interpersonal and communication skills with a friendly demeanor.
• Ability to work efficiently and accurately in a fast-paced environment.
• Familiarity with banking software is beneficial.

Responsibilities

• Process customer transactions accurately (deposits, withdrawals, check cashing, money orders).
• Balance cash drawer at end of shift with accuracy and compliance.
• Assist customers with account inquiries and banking product information.
• Promote and cross-sell bank products based on customer needs.
• Maintain high level of customer service for a positive banking experience.
• Adhere to bank policies, procedures, and security protocols.

Skills

Cash handling

Customer service

Interpersonal communication

Basic math

Attention to detail

Education

High school diploma

Finance certificate or coursework

Tools

Banking software

Point-of-sale systems

Job description

About the Role

Our client is seeking a friendly and customer-oriented Bank Teller to join their branch team in Soweto. As the first point of contact for many customers, you will be responsible for providing exceptional service, handling a variety of routine financial transactions, and assisting customers with their banking needs. This entry-level position is an excellent stepping stone for individuals looking to begin a career in the banking sector, offering valuable customer service experience and insight into financial operations within the local Gauteng community.

Key Responsibilities

• Process customer transactions accurately, including deposits, withdrawals, check cashing, and money orders.
• Balance cash drawer at the end of each shift, ensuring accuracy and compliance with procedures.
• Assist customers with account inquiries, provide information on banking products, and resolve basic customer issues.
• Promote and cross-sell bank products and services based on customer needs identified during interactions.
• Maintain a high level of customer service, ensuring a positive and professional banking experience.
• Adhere to all bank policies, procedures, and security protocols.

Requirements

• High school diploma or equivalent required; some college coursework or a certificate in finance is a plus.
• Previous customer service experience is preferred, especially in a retail or financial environment.
• Strong cash handling skills and basic math proficiency.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Ability to work efficiently and accurately in a fast-paced environment.
• Basic computer literacy and familiarity with banking software is beneficial.

Benefits

• Competitive hourly wage with potential for annual increases.
• Comprehensive benefits package including medical aid and retirement contributions.
• Structured training program to develop banking skills.
• Opportunities for advancement within the bank's branch network.
• Direct customer interaction in the vibrant community of Soweto.