Baker

Pick n Pay Retailers; Durban North; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Pick n Pay Retailers in Durban North operates a bakery department focused on quality, freshness, and presentation. This role involves preparing a variety of bakery products, monitoring ingredients, and ensuring cleanliness and hygiene.

The Baker will manage baking schedules to meet demand, train on recipes, and support overall bakery efficiency while upholding Pick n Pay values and customer service standards.

Qualifications

• NQF2 Craft Baking Learnership or NQF2 Core Skills Programmes 1-3 with practical assessment.
• In-store practical assessment may be required for certification.
• Commitment to bakery hygiene and food safety standards.

Responsibilities

• Prepare products according to the recipe manual and ingredient lists.
• Follow bakery merchandising flow and keep categories tidy.
• Deliver friendly customer service and answer queries.
• Maintain high hygiene and housekeeping standards during production.
• Clean equipment after use and report faults to management.
• Assist in daily production planning and waste reduction.

Skills

Flour handling

Recipe measurement

Customer service

Passion for baking

Interpersonal skills

High energy

Hygiene

Quick learner

Education

NQF2 Craft Baking Learnership

NQF2 Core Skills Programmes 1-3

In-store Practical Assessment

Tools

Bakery equipment

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! To prepare, bake, and finish a variety of bakery products in line with established recipes and quality standards. The role ensures that all products meet freshness, taste, and presentation expectations while maintaining high levels of hygiene, food safety, and workplace cleanliness. The Baker is also responsible for monitoring ingredient usage, managing baking schedules to meet customer demand, and supporting the overall efficiency and success of the bakery department.

Competencies: Non-allergy to flour Ability to execute recipe to metric units Ability to offer friendly customer service Passion for baking and bakery products Good interpersonal skills High energy levels Excellent personal hygiene Ability to grasp new information with speed and ease PnP values and culture Customer service ethos PnP Customer Profile Food safety Safe working procedures House rules Bakery equipment Recipe manual Health and Safety Act Bakery Legislation

Minimum Requirements: NQF2 Craft Baking Learnership OR NQF2 Core Skills Programmes 1,2 & 3 In-store Practical Assessment

Key Responsibilities:

• Product Preparations Adhere to ingredient selection and method in strict accordance with the recipe manual
• Merchandising Adhere to the bakery merchandising flow Keep categories together when merchandising Merchandise in a visually appealing manner
• Customer Service Give customers undivided attention when serving them within the bakery department Answer customer queries and redirect to the appropriate supervisor/manager Promote sales to achieve budget
• Hygiene and Housekeeping Maintain clean-as-you-go procedures during production to avoid food safety risks
• Deep clean post-production to avoid contamination and pest infestation
• Ensure equipment is kept clean and in a good working condition
• Adhere to safety procedure when operating equipment in the Bakery to avoid any occupational risks
• Communicate any equipment faults and abnormalities to the relevant manager
• Administration Analyse sales, customer order book and wastage daily to inform the drafting of the daily production plan
• On-the-job training
• Efficient work environment and effective teamwork

25 Oct 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees.

Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop

Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.

Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together.