Service Area Assistant Fruit & Veg

Pick n Pay Retailers; Durban North; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Pick n Pay Retailers is seeking a team member to prepare and wrap products, maintain hygiene and safety, and assist customers on the service floor and back areas. The role emphasizes accuracy, conformance to company standards, and strong customer service orientation.

Minimum requirements include Grade 12 and a copy of Matric; English communication is essential. Computer literacy is advantageous, and the position involves stock handling and price checks as part of daily duties.

Qualifications

• Grade 12 is the minimum educational requirement.
• Matric certificate attachment is requested.
• Computer literacy is advantageous.

Responsibilities

• Stack and store products in a safe and tidy manner.
• Merchandise products according to standards.
• Correctly price random weight/loose items; check labels and prices.
• Check quality, rotate stock and remove expired stock.
• Maintain temperatures and cold chain where applicable.
• Adhere to security procedures and operate equipment safely.
• Assist customers, respond to requests, and provide courteous service.
• Process customer orders according to standard procedures and service levels.
• Promote products to customers.

Skills

Conscientious

Customer minded

Thorough / accurate

Communication

Numeracy

Execution

Process instruction

Education

Grade 12

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! To prepare and wrap products according to company specifications and quality standards, while maintaining high levels of hygiene, housekeeping, and safety in both the service floor and backup areas. Competencies: Conscientious (by the book) Customer minded Handle routine work Thorough / accurate Communication Numeracy Execution Process instruction

Minimum Requirements:

• Grade 12
• Please attached a copy of your Matric Certificate
• Computer Literate – Advantageous
• Must be able to communicate in English

Key Responsibilities:

• Stack and store products in a safe and tidy manner
• Merchandise products according to laid down standards
• Correctly price random weight/loose selling items
• Check correct pricing e.g. labels
• Check quality, rotate stock, remove expired stock
• Prevent wastage/shrinkage/damages
• Check temperatures/maintain the cold chain (if applicable)
• Adhere to and maintain security procedures
• Operate and clean equipment according to laid down standards
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business‑like manner
• Process all customer orders according the correct procedures and service standards
• Promote products

25 Oct 2026

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.

Our Mission

We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop

Our Values

• Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
• Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding.
• Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
• Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box.
• Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions.
• Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
• Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions.
• Accountability: We hold ourselves accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.

Why Pick n Pay?

At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together.

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