Baker

Pick n Pay; Durban North; On-site; ZAR 56,000 - 89,000; Full time

Job summary

Pick n Pay in Durban North seeks a dedicated bakery team member to prepare and bake a range of products following established recipes. The role focuses on freshness, taste, presentation, hygiene and food safety, while keeping the bakery area clean and organized.

You will monitor ingredient usage, manage baking schedules to meet customer demand, support stock controls, merchandising and customer service within the bakery department.

Qualifications

• NQF2 Craft Baking Learnership or NQF2 Core Skills Programmes 1, 2 & 3 are required.
• Food safety and hygiene knowledge expected in bakery environments.
• Ability to follow recipes and measure ingredients accurately.
• Strong customer service mindset and teamwork are essential.

Responsibilities

• Prepare, bake, and finish bakery products according to recipe manuals.
• Adhere to ingredient selection and method with strict compliance to the recipe manual.
• Maintain clean-as-you-go practices; monitor hygiene and food safety.

Skills

Customer service

Hygiene

Food safety

Teamwork

Interpersonal skills

High energy levels

Recipe adherence

Bakery equipment

Education

NQF2 Craft Baking Learnership

NQF2 Core Skills Programmes 1

NQF2 Core Skills Programmes 2

NQF2 Core Skills Programmes 3

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

To prepare, bake, and finish a variety of bakery products in line with established recipes and quality standards. The role ensures that all products meet freshness, taste, and presentation expectations while maintaining high levels of hygiene, food safety, and workplace cleanliness. The Baker is also responsible for monitoring ingredient usage, managing baking schedules to meet customer demand, and supporting the overall efficiency and success of the bakery department.

Competencies:

• Non-allergy to flour
• Ability to execute recipe to metric units
• Ability to offer friendly customer service
• Passion for baking and bakery products
• Good interpersonal skills
• High energy levels
• Excellent personal hygiene
• Ability to grasp new information with speed and ease
• PnP values and culture
• Customer service ethos
• PnP Customer Profile
• Food safety
• Safe working procedures
• House rules
• Bakery equipment
• Recipe manual
• Health and Safety Act
• Bakery Legislation

Minimum Requirements:

• NQF2 Craft Baking Learnership OR NQF2 Core Skills Programmes 1,2 & 3

In-store Practical Assessment

Key Responsibilities:

Product Preparations

• Adhere to ingredient selection and method in strict accordance with the recipe manual

Merchandising

• Adhere to the bakery merchandising flow
• Keep categories together when merchandising
• Merchandise in a visually appealing manner

Customer Service

• Give customers undivided attention when serving them within the bakery department
• Answer customer queries and redirect to the appropriate supervisor/manager
• Promote sales to achieve budget

Hygiene and Housekeeping

• Maintain clean-as-you-go procedures during production to avoid food safety risks
• Deep clean post-production to avoid contamination and pest infestation
• Ensure equipment is kept clean and in a good working condition
• Adhere to safety procedure when operating equipment in the Bakery to avoid any occupational risks
• Communicate any equipment faults and abnormalities to the relevant manager

Administration

• Analyse sales, customer order book and wastage daily to inform the drafting of the daily production plan

On-the-job training

• Efficient work environment and effective teamwork

25 Oct 2026

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