Back Office Team Lead - Customer Ops & Process Improvement

Hire Resolve; Cape Town; On-site; ZAR 360,000 - 520,000; Full time

Job summary

A well-established international organisation is looking for a Back Office Team Lead to ensure smooth and efficient back-office operations. Candidates should have 3–5 years of experience in back-office operations or customer service, along with supervisory experience. This role offers a highly competitive salary based on experience. Interested individuals can apply via email or visit the company's website.

Qualifications

• Minimum 3–5 years’ experience in back-office operations or customer service.
• At least 1–2 years’ supervisory or team leadership experience.
• Experience in fast-paced service-driven environments is advantageous.

Responsibilities

• Ensure smooth and efficient back-office operations.

Skills

Back-office operations experience

Customer service

Team leadership

Fast-paced environment experience

Job description

A well-established international organisation is looking for a Back Office Team Lead to ensure smooth and efficient back-office operations. Candidates should have 3–5 years of experience in back-office operations or customer service, along with supervisory experience. This role offers a highly competitive salary based on experience. Interested individuals can apply via email or visit the company's website.