Back Office Team leader

Hire Resolve; Cape Town; On-site; ZAR 360,000 - 520,000; Full time

Job summary

A well-established international organisation is looking for a Back Office Team Lead to ensure smooth and efficient back-office operations. Candidates should have 3–5 years of experience in back-office operations or customer service, along with supervisory experience. This role offers a highly competitive salary based on experience. Interested individuals can apply via email or visit the company's website.

Qualifications

• Minimum 3–5 years’ experience in back-office operations or customer service.
• At least 1–2 years’ supervisory or team leadership experience.
• Experience in fast-paced service-driven environments is advantageous.
• Exposure to QA, reporting, or process improvement preferred.

Responsibilities

• Ensure smooth and efficient back-office operations.

Skills

Back-office operations experience

Customer service

Team leadership

Fast-paced environment experience

Job description

A well-established international organisation specialising in enhancing customer journeys, travel assistance, and loyalty programmes is looking for a Back Office Team Lead to ensure smooth and efficient back‑office operations.

Requirements

• Minimum 3–5 years’ experience in back‑office operations, administration, customer service, or support environments.
• At least 1–2 years’ supervisory or team leadership experience.
• Experience in a fast‑paced, service‑driven or contact centre environment is advantageous.
• Exposure to quality assurance, reporting, or process improvement is preferred.

If you meet the above requirements and want to make a career changing move, email your CV to [e-mail] or visit our website: www.hireresolve.co.za

Contact RPO Recruitment for your next career‑changing move.

Our client is offering a highly competitive salary for this role based on experience.

Apply for this role today, contact Chanel at RPO Recruitment or on LinkedIn.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.