B2B Sales Advisor

Concentrix; Durban; On-site; ZAR 132,000 - 158,000; Full time

Benefits offered by this job

Salary 13k ZAR/mo

Medical aid for main member and depend

Provident Fund

Transport subsidy

EAP

Well-being sessions

Team training and upskilling

Inclusive company culture

Job summary

Concentrix is seeking a B2B Sales Advisor in Durban to drive sales and deliver exceptional customer experiences. Join a global technology leader and help build strong client relationships while promoting procurement solutions.

The role focuses on outbound activity, analytics adoption, and cross-functional collaboration. Ideal candidates have 2+ years in outbound sales or cold calling, 1+ year in an international contact centre, and strong English, negotiation, and communication skills.

Qualifications

• Minimum 2 years’ outbound sales or cold calling experience.
• At least 1 year of contact centre experience supporting an international campaign.
• Matric or equivalent qualification.
• Clear criminal and credit record.
• Proficient in English, both written and spoken.
• Strong negotiation and communication skills.
• Self-motivated, proactive, and comfortable working independently.
• Comfortable working toward targets.
• Computer literate and able to navigate multiple systems quickly.
• Typing speed of at least 26 words per minute.
• Strong attention to detail.
• Available to work shifts in a 24/7 environment.

Responsibilities

• Onboard new business customers, build strong relationships, and promote adoption of client procurement solutions.
• Understand client needs and offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals.
• Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions.
• Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes.
• Monitor account health, usage, and savings, providing regular updates and insights to support continued client success.
• Conduct outbound calls to businesses using structured contact lists.
• Manage prospect data independently while proactively identifying and maximising business opportunities.
• Complete administrative tasks to support compliance with internal processes and operational standards.
• Engage professionally with gatekeepers, build rapport, and navigate conversations toward reaching key decision-makers.
• Troubleshoot and resolve customer requests across multiple platforms while delivering a positive customer experience.

Skills

Outbound sales

Cold calling

English proficiency

Negotiation

Communication

Independent work

Target-driven

CRM experience

Typing 26 wpm

Education

Matric or equivalent

Tools

CRM platforms

Job description

B2B Sales Advisor

Job Description

Join us and be part of this journey towards greater opportunities and brighter futures!

B2B Sales Advisor

Durban, South Africa

We’re Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Position Summary

Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is looking for motivated individuals with previous sales experience to join our B2B Sales team in our vibrant Durban office.

As a B2B Sales Advisor, you will use your sales experience, customer focus, and target-driven mindset to troubleshoot and resolve customer requests across multiple platforms. You will help create positive customer experiences while building strong business relationships and supporting client success.

If you take pride in efficiency, productivity, and delivering great outcomes, this could be your next career move. Bring your people skills, sales confidence, and customer-first approach — and grow your career with us.

What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

You Will

• Onboard new business customers, build strong relationships, and promote adoption of client procurement solutions
• Understand client needs and offer flexible payment terms, cost-saving opportunities, and supplier options that support operational goals
• Guide clients in using analytics tools to improve visibility, control spending, and make data-driven procurement decisions
• Assist clients in integrating digital purchasing tools with their systems to streamline workflows and reduce manual processes
• Monitor account health, usage, and savings, providing regular updates and insights to support continued client success
• Conduct outbound calls to businesses using structured contact lists
• Manage prospect data independently while proactively identifying and maximising business opportunities
• Complete administrative tasks to support compliance with internal processes and operational standards
• Engage professionally with gatekeepers, build rapport, and navigate conversations toward reaching key decision-makersTroubleshoot and resolve customer requests across multiple platforms while delivering a positive customer experience

Your Qualifications

We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Have a minimum of 2 years’ experience in outbound sales or cold calling
• Have at least 1 year of contact centre experience supporting an international campaign
• Have Matric or an equivalent qualification
• Have a clear criminal and credit record
• Are proficient in English, both written and spoken
• Have strong negotiation and communication skills
• Are self-motivated, proactive, and comfortable working independently
• Are comfortable working toward targets
• Are computer literate and able to navigate multiple systems quickly and effectively
• Can type at least 26 words per minute
• Have strong attention to detail
• Are available to work shifts in a 24/7 environment

It Will Be a Plus If You

• Have appointment-setting experience
• Have previous B2B sales experience
• Have experience using CRM, sales, or procurement-related platforms
• Are confident engaging with business customers, gatekeepers, and decision-makers

What's in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

In this role, we offer benefits that help support your unique lifestyle:

• Monthly salary of R13,000
• Medical aid for the main member / medical insurance for the employee and two dependents
• Provident Fund
• Subsidised transport
• Fantastic Employee Assistance Programme (EAP)
• Access to financial well-being sessions, will-writing sessions, and stress management sessions
• Team-building and upskilling training opportunities
• Interactive and inclusive company culture

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you.

Eligibility to work

In accordance with South African law, only applicants who are legally authorised to work in South Africa will be considered for this position, and the appointment will be made in line with the company’s EE Plan.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.