Azure Cloud & Automation Engineer (L2) — Hybrid

NTT Ltd Group Services United Kingdom Limited; Gqeberha; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is a leading technology services provider delivering innovative solutions to clients globally. This role focuses on supporting Azure, DevOps, automation, and broader cloud operations in a hybrid working environment, with emphasis on incident resolution and continuous service improvement.

You will develop expertise in Azure services, Azure DevOps, infrastructure automation, and maintain high SLA performance while working with cross-functional teams to enhance operational excellence.

Qualifications

• Diploma, Degree, or equivalent qualification in IT, Computer Science, or related discipline.
• Microsoft Azure Administrator Associate (AZ-104) or equivalent experience.
• ITIL Foundation certification or equivalent operational experience.

Responsibilities

• Monitor and maintain client infrastructure across multiple technology domains.
• Perform daily operational checks and respond to alerts generated from monitoring platforms.
• Investigate and resolve incidents within agreed service levels.
• Escalate complex incidents to L3 engineers where required.
• Ensure all incidents, service requests, and changes are accurately documented within service management systems.
• Participate in root cause investigations and post-incident reviews.
• Provide regular updates to customers and stakeholders regarding incident progress.

Skills

Azure administration

Azure DevOps

PowerShell

CI/CD

Terraform

Windows/Linux

Monitoring

Education

Diploma or Degree in IT/CS

AZ-104 / Azure Administrator Associate

ITIL Foundation

Tools

Terraform

ARM/Bicep

PowerShell

Job description

NTT DATA is a leading technology services provider delivering innovative solutions to clients globally. This role focuses on supporting Azure, DevOps, automation, and broader cloud operations in a hybrid working environment, with emphasis on incident resolution and continuous service improvement.

You will develop expertise in Azure services, Azure DevOps, infrastructure automation, and maintain high SLA performance while working with cross-functional teams to enhance operational excellence.