Automotive Workshop Quality Controller - Bryanston

Mototeam (Pty) Ltd; Gauteng; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Mototeam (Pty) Ltd is seeking an experienced aftersales professional with a minimum of 6 years in a premium brand franchise environment. The role focuses on road testing, ensuring workmanship quality, and coordinating with sales and service teams to drive customer satisfaction.

Applicants should hold a Matric and a Red Seal qualification, with strong communication, PC literacy, and the ability to work under pressure.

Qualifications

• Must have min 6 years proven Automotive aftersales experience at a franchise dealership – premium brand takes preference.
• Matric (Grade 12) is required.
• Qualified Red Seal technician is required.
• Experience within a high-volume premium brand advantageous.
• Strong attention to detail and quality-control mindset.
• Self-driven with the ability to work under pressure.
• Strong communication and interpersonal skills.
• PC literacy is required.
• Valid Drivers License is required.

Responsibilities

• Conduct road tests on completed vehicles to verify quality of workmanship.
• Ensure all work carried out aligns with job card instructions.
• Sign off job cards once repairs are completed correctly.
• Identify and report failed road tests, liaising with Foreman and Technicians for resolution.
• Assist with pre-workshop vehicle inspections and customer road tests.
• Support service reception with quick turnaround “waiting” repairs.
• Maintain workshop cleanliness and oversee cleaning staff.
• Ensure efficient operation of wash bay and manage wash bay staff.
• Monitor trends in failed road tests and provide feedback to Service Manager.
• Assist with vehicle movements (workshop, wash bay, parking, collections).
• Prepare loan vehicles for customer use.
• Attend minor breakdowns when required.
• Work across departments to ensure seamless aftersales service delivery.
• Ensure all documentation is accurately completed.
• Network, promote and ensure activities align with focus to retail new cars.
• Communicate with Sales Manager for innovative concepts to improve sales and customer base.
• Develop and implement sales plans to stay ahead of competitors to ensure increased market share and new vehicle sales and profitability (1st & 2nd Gross).
• Build and maintain customer relationships by ensuring the highest level of customer care.

Skills

Communication

Customer service

Teamwork

Problem solving

Attention to detail

Self-motivated

Resilience

PC literacy

Valid driver's license

Education

Matric (Grade 12)

Red Seal Technician

Job description

Duties include

• Conduct road tests on completed vehicles to verify quality of workmanship
• Ensure all work carried out aligns with job card instructions
• Sign off job cards once satisfied all repairs are completed correctly
• Identify and report failed road tests, liaising with Foreman and Technicians for resolution
• Assist with pre-workshop vehicle inspections and customer road tests
• Support service reception with quick turnaround “waiting” repairs
• Maintain workshop cleanliness and oversee cleaning staff
• Ensure efficient operation of wash bay and manage wash bay staff
• Monitor trends in failed road tests and provide feedback to Service Manager
• Assist with vehicle movements (workshop, wash bay, parking, collections)
• Prepare loan vehicles for customer use
• Attend minor breakdowns when required
• Work across departments to ensure seamless aftersales service delivery
• Ensure all necessary documentation is accurately completed
• Network, promote and ensure activities are in line with focus to retail new cars
• Communicate with Sales Manager for innovative concepts to improve sales and customer base
• Develop and implement effective sales plans to stay ahead of competitors to ensure increased market share and new vehicle sales and profitability (1st & 2nd Gross)
• Build and maintain customer relationships by ensuring the highest level of customer care,

Requirements

• Must have min 6 years proven Automotive aftersales experience at a franchise dealership – premium brand takes preference
• Matric (Grade 12)
• Qualified red seal technician
• Experience within a high-volume premium brand advantageous
• Strong attention to detail and quality control mindset
• Self and Target Driven
• Ability to communicate effectively with technical teams and customers
• Hands on, proactive approach in a fast paced environment
• Strong communication and interpersonal skills
• Resilience and the ability to work under pressure
• PC Literate
• Valid Drivers License

Submission closing date: No later than 17 July 2026.