Automotive Workshop Manager

Placements24; Gqeberha; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Medical aid

Retirement savings

Professional development

Stimulating environment

Job summary

Placements24 in Port Elizabeth is seeking an experienced Automotive Workshop Manager to lead daily operations at our established service center. You will manage technicians, schedule work, control inventory, and drive profitability with a safety‑focused team.

The ideal candidate has 5+ years in automotive management, strong leadership, excellent customer service, and proficiency with workshop software. A valid driver’s license and a commitment to safety are required; the role offers a highly

Qualifications

• Minimum 5 years of experience in a management role within the automotive industry.
• Strong understanding of automotive repair, maintenance, and diagnostics.
• Proven leadership and staff development abilities.
• Excellent organizational, communication, and customer service skills.
• Experience with workshop management software and financial reporting.
• Valid driver''s license and commitment to safety protocols.

Responsibilities

• Manage and lead a team of automotive technicians, fostering a culture of teamwork and high performance.
• Oversee daily workshop operations, including scheduling appointments, assigning tasks, and managing workflow.
• Ensure repairs and services are completed efficiently, correctly, and to the highest quality standards.
• Control workshop inventory, including parts ordering, stock management, and supplier relationships.
• Manage customer relations, addressing inquiries and resolving complaints to ensure satisfaction.
• Monitor workshop performance, financial targets, and implement strategies for improvement and profitability.

Skills

Leadership

Team management

Customer service

Organizational skills

Communication

Tools

Workshop management software

Financial reporting software

Job description

About the Role

Our client is seeking a dynamic and experienced Automotive Workshop Manager to oversee daily operations at their established service center in Port Elizabeth . This leadership role requires a blend of technical automotive knowledge, strong management skills, and a dedication to exceptional customer service. You will be responsible for managing a team of technicians, scheduling work efficiently, controlling inventory, ensuring profitability, and maintaining a safe and productive working environment. The ideal candidate is a results-oriented leader passionate about the automotive industry and committed to driving business success.

Key Responsibilities

• Manage and lead a team of automotive technicians, fostering a culture of teamwork and high performance.
• Oversee daily workshop operations, including scheduling appointments, assigning tasks, and managing workflow.
• Ensure all repairs and services are completed efficiently, correctly, and to the highest quality standards.
• Control workshop inventory, including parts ordering, stock management, and supplier relationships.
• Manage customer relations, addressing inquiries and resolving any complaints to ensure satisfaction.
• Monitor workshop performance, financial targets, and implement strategies for improvement and profitability.

Requirements

• Minimum of 5 years of experience in a management role within the automotive industry .
• Strong understanding of automotive repair, maintenance, and diagnostics.
• Proven leadership and team management skills, with the ability to motivate and develop staff.
• Excellent organizational, communication, and customer service abilities.
• Experience with workshop management software and financial reporting.
• A valid driver's license and a strong commitment to safety protocols.

Benefits

• Highly competitive salary and bonus structure tied to workshop performance.
• Opportunity to lead and grow a successful automotive service center in Port Elizabeth .
• Comprehensive benefits package, including medical aid and retirement savings.
• Ongoing professional development and training opportunities.
• A stimulating and rewarding work environment.