Automotive Parts Specialist - Fast-Paced Service Desk

Placements24; Stellenbosch; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on parts

Training and development

Supportive team environment

Growth opportunities

Job summary

Placements24 is seeking an Automotive Parts Advisor for their Stellenbosch service department. You will be the primary contact for customers and technicians, identifying parts needs and advising on suitability and installation.

Responsibilities include sourcing, ordering and stocking parts, managing inventory, processing orders and payments, and maintaining accurate records. A strong knowledge of automotive parts and excellent communication are essential.

Qualifications

• Proven experience as an Automotive Parts Advisor in the automotive industry.
• Knowledge of automotive parts, systems, and terminology.
• Experience with parts cataloging software and inventory systems.
• Excellent customer service and communication skills.
• High school diploma or equivalent; technical qualifications are a plus.

Responsibilities

• Greet customers and technicians, accurately identifying their parts needs using catalogs and computer systems.
• Source, order, and stock automotive parts, ensuring availability for service and retail customers.
• Manage inventory levels, conduct regular stock takes, and identify discrepancies.
• Process customer and workshop orders, handle payments, and ensure accurate record-keeping.
• Provide technical information and advice to customers regarding parts suitability and installation.
• Maintain a clean and organized parts department, adhering to company standards.

Skills

Parts knowledge

Inventory management

Customer service

Communication

Fast-paced work

Education

High school diploma

Technical qualifications (plus)

Tools

Parts cataloging software

Inventory management systems

Job description

Placements24 is seeking an Automotive Parts Advisor for their Stellenbosch service department. You will be the primary contact for customers and technicians, identifying parts needs and advising on suitability and installation.

Responsibilities include sourcing, ordering and stocking parts, managing inventory, processing orders and payments, and maintaining accurate records. A strong knowledge of automotive parts and excellent communication are essential.