Auto Claims Specialist | Hybrid — Klerksdorp

Placements24; Klerksdorp; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary with incentives

Comprehensive medical aid

Retirement fund

Hybrid work model

Paid leave provisions

Career development opportunities

Job summary

Placements24 is recruiting a Claims Adjuster in Klerksdorp for a hybrid role balancing in-office collaboration with remote flexibility. You will investigate motor vehicle accident claims, assess liability, and negotiate settlements while maintaining high customer service standards.

The ideal candidate has 3+ years in motor vehicle insurance, solid cost estimation knowledge, and proficiency with claims software.

Qualifications

• Minimum of 3 years of experience as a Claims Adjuster in motor vehicle insurance.
• Strong investigation and liability determination skills.
• Excellent negotiation and customer service abilities.
• Knowledge of motor vehicle repair processes and cost estimation.
• Proficiency with claims management software and standard office apps.
• Ability to manage a demanding workload and prioritize tasks.
• Detail-oriented with strong organizational skills.

Responsibilities

• Investigate motor vehicle accident claims, review police reports and statements.
• Determine coverage eligibility and liability per policy terms.
• Communicate with policyholders, repair shops, and legal representatives.
• Negotiate settlements in a fair and timely manner.
• Assess vehicle damage and costs with approved facilities.
• Manage caseload with accurate, up-to-date documentation.
• Identify potentially fraudulent claims and escalate when needed.
• Ensure regulatory compliance and align with company standards.
• Provide excellent customer service throughout the process.
• Authorize payments within designated authority limits.

Education

NQF Level 4 in Short-Term Insurance

Tools

Claims management software

Job description

Placements24 is recruiting a Claims Adjuster in Klerksdorp for a hybrid role balancing in-office collaboration with remote flexibility. You will investigate motor vehicle accident claims, assess liability, and negotiate settlements while maintaining high customer service standards.

The ideal candidate has 3+ years in motor vehicle insurance, solid cost estimation knowledge, and proficiency with claims software.