ATM Technicians

NCR Atleos; Johannesburg; On-site; ZAR 1,154,000 - 1,200,000; Full time

Job summary

NCR Atleos is seeking an ATM Technician in Johannesburg, SA to prepare, configure, stage, test, refurbish, and maintain ATMs before deployment or redeployment.

You will handle pre-staging, staging, valet, refurbishment, repairs, QA, asset control and reporting to ensure ATMs meet customer specs and are fully operational.

Qualifications

• Diploma or certificate in Information Technology, Electronics or related field.
• Strong MS Excel, Word, PowerPoint, and Copilot skills.
• Basic networking knowledge and ability to work under pressure.

Responsibilities

• Coordinate receipt, allocation, and preparation of ATM devices for staging and deployment.
• Install, upgrade, and configure ATM hardware and software per customer requirements.
• Test and validate software images, upgrades, and fully configured devices before release.
• Collaborate with internal teams and customers to support deployment activities and provide progress updates.

Skills

MS Excel

MS Word

PowerPoint

Copilot

Communication

Networking basics

Education

Diploma/Certificate in IT or Electronics

Tools

Copilot

Job description

## ATM TechniciansApply: Johannesburg, South Africa: Full time: Posted Today: R1154377**About NCR Atleos**NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.## **Job Title:** ATM Technicians **Location:** Johannesburg, South Africa **Position Summary:** The Deployment ServicesATM Technician is responsible for preparing, configuring, staging, testing, refurbishing, and maintaining Automated Teller Machines (ATMs) prior to deployment or redeployment. The role supports pre-staging, staging, valet, refurbishment, repairs, quality assurance, asset control, and reporting activities to ensure all ATMs are operationally ready and aligned to customer specifications.## ## **Key Responsibilities:**## Pre-Staging & Configuration* ## Coordinate the receipt, allocation, and preparation of ATM devices for staging and deployment.* ## Install, upgrade, and configure ATM hardware components according to customer requirements.* ## Load, configure, and maintain ATM operating systems, software, firmware, and security components.* ## Perform technical configuration of ATM devices, including network, software, and EPP setup.* ## Test and validate software images, upgrades, and fully configured devices before release.## Staging & Quality Assurance* ## Stage and prepare ATM devices for deployment, ensuring readiness and accurate asset tracking.* ## Conduct functional, hardware, and software testing to verify operational performance.* ## Diagnose, troubleshoot, and resolve ATM hardware and software faults.* ## Perform quality assurance inspections and ensure compliance with customer and company standards.* ## Maintain accurate testing records, checklists, and device sign-off documentation.## Valet & Refurbishment Services* ## Receive, inspect, assess, and process returned ATM devices and components.* ## Perform refurbishment, repairs, cleaning, and restoration of ATM units and sub-assemblies.* ## Configure, upgrade, and test ATM hardware and software following refurbishment activities.* ## Prepare quotations, manage refurbishment workflows, and coordinate quality assurance processes.* ## Maintain accurate records of repairs, parts usage, asset status, and refurbishment activities.## Collaboration & Reporting* ## Collaborate with internal teams, customers, and stakeholders to support ATM deployment activities.* ## Provide customers with timely updates on staging, refurbishment, and deployment progress.* ## Identify recurring issues and contribute to continuous improvement initiatives.* ## Maintain accurate operational records, technical documentation, and management reports.* ## Support knowledge transfer, staff training, and adherence to operational procedures and standards.## ## **Qualifications:*** ## Diploma or Certificate in Information Technology, Electronics, or any related field.* ## Strong MS Excel, Word, PowerPoint, and Copilot skills.* ## Basic understanding of ATM software platform (XFS, ANDC, Activate).* ## Good understanding of electrical and mechanical systems.* ## Strong communication skills.* ## Ability to work under pressure and meet deadlines.* ## Basic networking knowledge.