Assistant Store Manager Mr Price Boardwalk

Mr-Price-Group; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group Limited is seeking an Assistant Store Manager for Boardwalk in the Western Cape. You will assist in daily store operations, drive customer service standards, and help achieve store targets.

You will lead a team, coordinate stock, analyze sales data, and support training to uphold brand integrity and profitability, with 2–3 years supervisory experience preferred.

Qualifications

• Grade 12 educational background.
• 2–3 years' supervisory/assistant store management experience.
• Understanding of Sales & Service Management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of retail trade.
• Understanding of brand, customer & product.

Responsibilities

• Support the store manager in daily store operations and achievement of store targets and customer service standards.
• Manage stock receiving, replenishment and stockroom housekeeping.
• Analyse sales and profitability reports to inform operational actions and improve performance.
• Ensure compliance with policies and procedures through defined processes.
• Lead, coach and develop staff to achieve KPIs and drive the store strategy.

Skills

Leadership

Customer service

Budgeting

Communication

Retail knowledge

Brand & product understanding

Education

Grade 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Boardwalk

Western Cape, South Africa and 1 more

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.