Assistant Store Manager

Ted Baker; Wes-Kaap; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health benefit

Uniform allowance

Staff discount 50%

Performance incentive

Long-service incentives

Wellness programme

Job summary

Birkenstock Canal Walk is seeking an Assistant store Manager to join their team. The role focuses on leading merchandising and sales, managing inventory, and daily store operations while delivering Birkenstock standards of customer experience.

Requirements include 1–2 years of management experience and 3–4 years retail experience; Grade 12 or equivalent. Located in the Western Cape, with growth opportunities and staff development.

Qualifications

• Grade 12 or equivalent is required.
• 1–2 years of management experience in retail.
• 3–4 years of Retail experience preferred.

Responsibilities

• Lead sales and business development to hit daily targets.
• Manage store team, feedback, training, and schedules.
• Oversee stock, shrinkage, and inventory controls.
• Handle daily operations including cash handling and security.
• Prepare month-end reports and maintain standards.

Skills

Retail management

Team leadership

Customer service

Inventory control

Merchandising

Education

Grade 12 or equivalent

Tools

POS system

Microsoft Excel

Job description

Birkenstock Canal Walk is looking for an Assistant store Manager to join their team.

Well-Established international brand in the footwear industry is looking to employ someone in the role of Store Manager, to join their dynamic team.

The successful candidate will be leading the merchandising and sales in the Birkenstock Store according to the purpose, vision and values whilst managing inventory, day to day store operations, shrinkage and the overall in store customer experience.

Company Values:

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Responsibilities:

Sales & Business Development

• Set & communicate daily sales targets to everyone on the team including casuals
• Focus the team on delivering excellent customer service
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales
• Grow customer data base and communicate offers regularly

Team Management

• Build a team environment through daily team meetings and providing regular feedback
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
• Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

Inventory

• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Run daily negative stock report and request relevant adjustments
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained to Birkenstock standards
• Run daily inventory reports

Daily Operations

• Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
• Ensure visual merchandising of the stock and windows complies Birkenstock standards
• Open and close the store
• Reconcile cash to end of day tender report and prepare banking.
• Bank takings.

Month End

• Prepare month end reports.

Individual Attributes:

• Outgoing determined self-starter
• Retail management experience preferably at a national retail chain
• Demonstrated ability to achieve sales budgets
• Proven people management and leadership shills
• Excels at coaching, driving and developing a team
• Extensive stock management experience
• Proven merchandising skills.
• Excellent attention to detail.
  

Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
  
• Comprehensive health benefit
• Quarterly Uniform allowance
• Staff discount (50% off for you and your family across all the brands within the group)
  
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.