Assistant Retail Store Manager - Lead Sales & Service

Placements24; Stellenbosch; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Professional development

Employee discount

Supportive management team

Medical aid & retirement funds

Job summary

Placements24 is seeking an Assistant Retail Store Manager for our Stellenbosch location. You will support the Store Manager with daily operations, lead a sales team, and maintain exceptional customer service.

The role emphasizes staff development, performance management, and delivering a customer-centric shopping experience. The successful candidate will drive sales, uphold store standards, and contribute to inventory accuracy and visual merchandising.

Qualifications

• Retail supervisory or management experience required.
• Strong leadership and team-building skills.
• Excellent customer service and communication.
• Proficiency with POS systems and retail software.
• Ability to work flexible hours, including weekends and evenings.

Responsibilities

• Assist the Store Manager with daily operations and staff scheduling.
• Lead and motivate the sales team to hit and exceed targets.
• Provide outstanding customer service and resolve escalated issues.
• Ensure compliance with store policies and visual merchandising standards.
• Assist with inventory, stock takes, and loss prevention.

Job description

Placements24 is seeking an Assistant Retail Store Manager for our Stellenbosch location. You will support the Store Manager with daily operations, lead a sales team, and maintain exceptional customer service.

The role emphasizes staff development, performance management, and delivering a customer-centric shopping experience. The successful candidate will drive sales, uphold store standards, and contribute to inventory accuracy and visual merchandising.