Assistant Planner (Investments)

Morton Moore Pty Ltd; South Africa; On-site; ZAR 250,000 - 400,000; Full time

Job summary

Network Contracting Solutions is seeking an Assistant Planner for a financial advisory practice based in Bedfordview, Johannesburg. The role supports Financial Advisors and Paraplanners with advice documentation, client servicing, instruction processing and regulatory compliance.

Ideal candidates will have a Matric, a Wealth Management qualification (NQF Level 5) and FAIS/RE5 experience or progress toward RE5, with strong attention to detail and organisational skills for managing multiple client

Qualifications

• Matric (Grade 12) is essential.
• NQF Level 5 in Wealth Management is required or advantageous.
• A relevant financial services qualification is advantageous.

Responsibilities

• Prepare Records of Advice (ROA) and Financial Needs Analyses (FNA) as instructed by Financial Advisors.
• Assist with client-specific advice documentation covering investments and retirement planning.
• Review client financial information and ensure documentation reflects client goals and risk profiles.
• Conduct product and platform research to support advice preparation.
• Handle post-advice client servicing queries and follow up to completion.

Skills

Attention to detail

CRM systems

Microsoft Excel

Communication skills

Organised

Discretion / confidentiality

Education

Matric (Grade 12)

NQF Level 5 Wealth Management

Tools

Investment platform portals

Job description

Network Contracting Solutions is seeking an Assistant Planner (also known as an Assistant Advice Planner / Service Consultant) for a financial advisory practice based in Bedfordview, Johannesburg. The successful candidate will support Financial Advisors and Paraplanners with advice documentation, client servicing, instruction processing and regulatory compliance.

Key Responsibilities

• Prepare Records of Advice (ROA) and Financial Needs Analyses (FNA) as instructed by Financial Advisors.
• Assist with client-specific advice documentation covering investments, retirement planning and risk planning.
• Review client financial information and ensure documentation reflects client goals, risk profiles and product suitability.
• Conduct product and platform research to support advice preparation.
• Handle post-advice client servicing queries, including contributions, withdrawals, switches, beneficiary updates and statements.
• Validate and process client instructions, submit documentation to platforms and providers, and follow up through to completion.

Job Experience & Skills Required / Ideal Candidate Profile

Education

• Matric (Grade 12) is essential.
• A relevant tertiary or financial services qualification is advantageous. Minimum NQF Level 5 in Wealth Management is required.

Experience

• 25 years experience in a financial advisory, investment administration, paraplanning support, new business processing or client servicing role.
• FAIS-recognised qualification and RE5, or currently working towards RE5, is required.
• Working knowledge of FAIS, FICA, POPIA, Treating Customers Fairly (TCF) principles and FSCA requirements.
• Understanding of South African investment, retirement and risk products, investment platforms and LISPs.
• Experience with major South African LISP platforms, insurers and financial advice software is advantageous.
• A minimum NQF Level 5 Wealth Management qualification is required; further financial planning qualifications are beneficial.

Skills

• Strong attention to detail, numerical accuracy and document quality control.
• Proficiency in CRM systems, investment platform portals and Microsoft Office, especially Excel.
• Excellent written and verbal communication skills with a professional, client-focused approach.
• Highly organised and able to manage multiple client cases, instructions and deadlines.
• Strong ethical standards, discretion and understanding of confidential client information.
• Ability to maintain accurate client files, audit trails and compliant servicing records.