Human Resources Manager

Radisson Hotel Group; Polokwane; On-site; ZAR 450,000 - 600,000; Full time

Benefits offered by this job

Hotel discounts

Friends & Family discounts

Beverage/Breakfast discounts

Job summary

Radisson Hotel Group's Park Inn Polowkane is seeking an experienced HR Manager to drive the HR function, foster a positive culture and support the growth of our team.

You will oversee HR operations, budgeting and training, collaborating with department heads to ensure compliant people practices that enhance guest service excellence. The role requires strong leadership, problem solving, and a passion for hospitality, with South Africa nationals encouraged to apply.

Qualifications

• Proven experience in HR with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.

Responsibilities

• Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels.
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements plans where human resources initiatives & hotel targets are achieved.
• Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance.
• Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance.
• Builds and maintains effective working relationships with all key stakeholders and business partners.
• Reviews and scrutinises employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

Leadership

Problem solving

Guest service passion

Creative thinking

Integrity

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

We are currently seeking a HR Manager to join our vibrant team at Park Inn Polowkane. At RHG , we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a HR Manager, you infuse our HR team with a unique blend of strategic vision, a commitment to fostering a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce.

• Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels.
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements plans where human resources initiatives & hotel targets are achieved.
• Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance.
• Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance.
• Builds and maintains effective working relationships with all key stakeholders and business partners.
• Reviews and scrutinises employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Proven experience in HR with strong problem-solving capabilities.
• Excellent leadership skills with a hands‑on approach and lead‑by‑example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development — helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference — in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. South African Nationals only. If you need any adjustments during the application process, please let us know.