Assistant Hotel Manager – Franschhoek | Pp

HotelJobs; South Africa; On-site; ZAR 379,000 - 413,000; Full time

Job summary

Kendricks Recruitment is seeking an experienced Assistant Hotel Manager to join a prestigious 5-star hotel in Franschhoek. You will support the Hotel Manager with daily operations and ensure outstanding guest service and luxury standards.

The position offers a monthly salary of R34,000–R37,000 and requires strong leadership, guest relations and hands-on hospitality expertise in a luxury environment.

Qualifications

• Experience as an Assistant Hotel Manager or in a senior hospitality role.
• Background in luxury/5-star hotel environments.
• Proven leadership and strong communication abilities.
• Highly organized, hands-on and able to work under pressure.
• Proven guest service excellence.

Responsibilities

• Assist with day-to-day hotel operations.
• Lead departmental teams and coordinate staffing.
• Maintain luxury service standards and guest satisfaction.
• Manage guest queries and provide issue resolution.
• Support with cost control and administrative tasks.
• Step in for Hotel Manager as required.

Skills

Leadership

Guest relations

Operations knowledge

Communication skills

Staff training

Time management

Job description

Assistant Hotel Manager – Franschhoek ? Career Opportunity – Assistant Hotel Manager

Kendrick Recruitment is seeking an experienced Assistant Hotel Manager to join a prestigious 5-star hotel in Franschhoek. The successful candidate will support the Hotel Manager with the daily operations of the property, ensuring exceptional guest service and maintaining luxury hospitality standards.

Location: Franschhoek, Western Cape ? Property: 5-Star Hotel ? Position: Assistant Hotel Manager ? Salary: R34,000 – R37,000 per month

Position Highlights

• Assist with the overall day-to-day hotel operations.
• Support and lead departmental teams.
• Maintain exceptional guest service and luxury standards.
• Assist with staff training, scheduling and performance.
• Handle guest queries and ensure guest satisfaction.
• Assist with operational administration and cost control.
• Step in for the Hotel Manager when required.

Requirements

• Previous experience in an Assistant Hotel Manager or similar senior role.
• Experience within a luxury or 5-star hotel environment.
• Strong leadership and communication skills.
• Excellent guest relations and operational knowledge.
• Highly organised, professional and hands-on.
• Ability to work well under pressure.