Assistant F&B Manager

The Capital; Cape Town; Sur place; ZAR 260 000 - 380 000; Plein temps

Résumé du poste

The Capital Hotels in Cape Town is seeking an Assistant Complex F&B Manager to supervise and coordinate daily food and beverage operations across Restaurant, Room Service, Conferencing and Functions. The role acts as second in command to the F&B Manager and leads the team in their absence, ensuring service standards and guest satisfaction.

You will work front of house and handle administration, training, and staff development for a team of 45+ staff, and you will maintain composure under

Qualifications

• Matric and Hospitality Management Qualification required.
• 2–3 years Assistant Food and Beverage Management experience.
• Previous Restaurant Management experience beneficial.
• Strong Food and Wine knowledge.
• Proven Staff Management experience of a team of 45 staff and more.
• Hands on Problem Solving approach and the ability to remain calm under pressure.
• Customer service driven with outstanding communication and active listening skills.
• Friendly, courteous and service-orientated.
• Ability to work as part of a team, as well as independently.
• Effective communication with members of staff as well as Guests of the Hotel.
• Honest and trustworthy beyond approach.
• Great attention to detail.
• Presentable/Professional appearance and well spoken.
• Team Player who leads by example.
• Proactive in approach.
• Interpersonal skills
• Leadership skills

Responsabilités

• Supervise and coordinate day-to-day F&B operations across Restaurant, Room Service, Conferencing and Functions.
• Uphold The Capital Hotel Group's standards in all service areas.
• Act as second-in-command to the F&B Manager and lead in their absence.
• Manage front-of-house operations and related administration.

Connaissances

Staff management

Customer service

Communication

Leadership

Problem solving

Teamwork

Interpersonal skills

Attention to detail

Calm under pressure

Presentable

Formation

Hospitality Management Qualification

Description du poste

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Assistant Complex F&B Manager is responsible for supervising and coordinating all day to day food and beverage operations for the Restaurant, Room Service, Conferencing and Functions at the Hotel and all details pertaining to functions being held in keeping with the Capital Hotel Group’s standards. The position is primarily concerned with three main functional activities: supervision, front of house and administration. The incumbent will assume the role of second in charge to the F&B Manager and will take the lead in the absence of the F&B Manager as and when needed.

Minimum Requirements:

• Matric
• Hospitality Management Qualification
• 2 – 3 Years Assistant Food and Beverage Management experience
• Previous Restaurant Management experience beneficial.
• Strong Food and Wine knowledge.
• Proven Staff Management experience of a team of 45 staff and more
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.