ASSISTANT DIRECTOR: PATIENT ADMINISTRATION LEVEL 9 (1 POST)

Department of Health; Heidelberg; On-site; ZAR 438,000 - 536,000; Full time

Job summary

Department of Health is seeking an Assistant Director: Patient Administration at Level 9 (1 post) to lead patient records and related administration. The ideal candidate will have a Diploma/ Degree in Public Administration & Management, extensive experience in patient administration, and proven supervisory capabilities.

The role includes monitoring, training, and timely reporting to improve hospital efficiency.

Qualifications

• Matric (Grade 12) with a three-year diploma/degree in Public Administration & Management and at least 5 years’ current proven experience in Patient Administration as a supervisor.
• Minimum 2 years’ supervisory experience at Chief Admin Clerk/Admin Officer level 7/8 in Patient Administration.
• Be computer literate, good report writing skills and ability to make decisions and act on them.

Responsibilities

• Manage patient records and 24-hour emergency services including admissions.
• Supervise administrative activities and staff under your care.
• Submit accurate patient statistics to improve efficiency and compile weekly/monthly reports.

Skills

Public administration

Report writing

Computer literacy

Independent work

Team player

Monitoring & evaluation

Education

Three-year diploma/degree in Public Administration & Management

Job description

ASSISTANT DIRECTOR: PATIENT ADMINISTRATION LEVEL 9 (1 POST)

• Reference Number : refs/056408
• Directorate : Chief Executive Officer
• Number of Posts : 1
• Package : R 487 107.00 per annum (plus benefits)

Requirements

• Matric Certificate (Grade 12 Certificate) with an Appropriate Three-Year Diploma/ Degree in PublicAdministration & Management with not less than 5 years’ current proven experience in Patient Administration as a supervisor. A minimum of not less than 2 years’ Supervisory experience as (Chief Admin Clerk/Admin Officer level 7/8) in Patient Administration. Grade 12 with more than 10 years’ current proven experience in patient administration and not less than 5 years’ supervisory experience as (Chief Admin Clerk/Admin Officer level 7/8) in Patient Administration. Understanding of Current Patient Affairs / Administration with specific reference to both Outpatients andin –Patient Management, Registry, Mortuary, Messengers and Portering Services and other areas of importance within Patient Administration. Be computer literate, Good report writing skills and ability to make decisions and act on them. Ability to work independently in a multidisciplinary team. Work Optimally as part of a dynamic team. Ability to develop and implement monitoring and evaluation tool. Good interpersonal relation, honest and reliable and able to uphold high ethical conduct. Good understanding of Public Service Legislation and Prescripts applicable to government including systems and procedures

Duties

• Manage patient records, Registration of patients and 24hrsemergencies services which include admission wards. Organize and control administrative activities pertaining to patients. Management of all key responsibilities by applying and implementing relevant administration policies. Responsible for monitoring of attendance. Supervise Human Resource and contract with all staff under your care. Ensuring continuous training and development of staff and conduct daily inspections of Departments. Compilation and submission of accurate patient statistics to improve efficiency. Manage the Electronic filing system. Monitor and control the frontline services in accordance with the deliverology tool. Champion and assist the team by communicating mission and vision of the Department. Management of logistical support services. Attend to Auditor-General (AG) findings, Ideal Hospital, risk management, and compile action plan and reports for the unit. Provide Weekly, Monthly reports (quantitative and qualitative). Perform other duties as delegated by the supervisor.

It is the Department's intention to promote retrospectivity (race, gender, and disability) in the Public Service through the filling of these posts.

WOMEN AND PEOPLE WITH DISABILITY ARE ENCOURAGED TO APPLY.

The Department reserves the right not to appoint/fill this post.

Employer

Department of Health

Closing Date

11-09-2026

Criteria Questions

Do you have a Matric Certificate

Do you have an appropriate Diploma /Degree in Public Management

Do you have 5 years appropriate experience in Patient Administration as a Supervisornagement