ASSISTANT DIRECTOR : PATIENT ADMINISTRATION AND LOGISTICS

Department of Health; Pretoria; On-site; ZAR 414,000 - 560,000; Full time

Job summary

Department of Health seeks an Assistant Director to lead Patient Administration and Logistics. The role requires driving effective admin services, Lean practices, and a coordinated approach to patient files, records, and oversight of EHR systems.

Applicants should have a relevant NQF 6/7 qualification and at least 3 years in a hospital supervisory role, with strong people management and planning skills. Closing date 28-08-2026.

Qualifications

• Grade 12 and National Diploma/ Degree (NQF level 6/7) in Public Management / Administration / Business Administration / Records Management or equivalent qualification.
• Minimum of 3 years experience at supervisory level in a hospital environment.
• Valid driver’s license and computer literacy with MS Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of policies and procedures governing patient administration in the public sector and understanding of patient affairs/ administration for Outpatient and Inpatient management.

Responsibilities

• Manage the administration and logistics units in the Directorate.
• Implement Lean management practices in the hospital's mandate and policies.
• Ensure an efficient booking system across the clinical business unit.
• Provide reports related to patient files and ensure data integrity.
• Oversee EHR system, records management and audits, and monitor staff performance.

Skills

Admin

Logistics

People management

Project management

Strategic planning

Driver's license

Computer literacy

MS Office

Education

Public Management / Administration / Business Administration / Records Management (NQF 6/7)

Job description

ASSISTANT DIRECTOR : PATIENT ADMINISTRATION AND LOGISTICS

• Reference Number : refs/056203
• Directorate : Administration and Logistics
• Number of Posts : 1
• Package : R 487 197.00 per annum plus benefits
• Enquiries : Mr. TC Sinyosi and J Moolman : 012 354 4657/4390

Requirements :

• Applicant should be in possession Grade 12 and National Diploma/ Degree (NQF level 6/7) in Public Management / Administration / Business Administration / Records Management or equivalent qualification with extensive proven experience in Admin and Logistics. A minimum of 3 years experience should be at the level of supervisor in a hospital environment. Experience in managing people and project with the ability to plan strategically. Valid driver`s license, Computer literacy , Microsoft Office applications , i.e. Word , Excel , PowerPoint and Outlook. Knowledge, skills and training. Good knowledge and understanding of the policies and procedures governing patient administration in the public sectors. Understanding of current Patient Affairs/ Administration with specific reference to both Outpatient and Inpatient Management. Ability to make progressive decision and work under pressure. Ability to exercise good judgement and discretion in applying and interpreting departmental policies and procedures. Develop unit Standards operating procedures. Proactive approach to problem solving and ability to prioritize issues and other work-related matter and to comply with timeframe. Ability to translate strategic objectives into a practical planning framework. Must have a high level of reliability and ethics, commitment to work beyond the call of duty, and relate well to a diverse range of stakeholder.

Duties :

• Manage the administration and logistics units in the Directorate . Implementation of integrated Lean management philosophy into the hospital`s mandate, guideline or policies. Ensure an efficient and effective booking system throughout the clinical business unit. Continuously provide reports related to patient file. Develop standard operating procedures and ensure that they are implemented effectively. Ensure compliance with all statutory regulations and policies. Assist in ensuring that the hospital has appropriate and effective monitoring systems in place to guarantee value for money and high-quality service. Monitor staff appraisal (PMDS). Train develops and monitor staff to improve service delivery. Coordinate the drawing of strategic plans, business plans, and operational plans in administration and logistics. Ensure that controls are in place to prevent abuse of state properties. Maintain effective and efficient utilization of all allocated resources. Maintain data integrity. Oversee electronic health record (EHR) system and physical filing networks. Ensure legal compliance by enforcing Provincial SOP on records management. Manage information release. Process authorised request for medical records of legal or clinical use. Coordinate system audits. Conduct regular checks to prevent duplicate files and lost charts. National Archives and Records Service of South Africa (NARSSA) , Promotion of personal information Act 48(POPI) , Information Security Policy , Electronic Document Management System , Electronic Communication and Transaction Act (no 25 of 2002). Oversee linen processing . Manage the collection , sorting , washing , sanitizing , and distribution of hospital textiles. Enforce infection control , Maintain strict separation between clean and soiled linen zones. Manage laundry equipment. Schedule preventive maintenance for industrial washers and dryers. Direct internal dispatch. Route messengers carrying lab samples, medication , and mail. Manage Human Resource. Optimize delivery workflows . Map efficient routes to reduce transit times for urgent requests. Ensure medical files and specimens travel in secure, tamper-proof containers. Manage tracking logs. Verify digital or physical signatures for all chain of custody handovers. Contribute as a member of a multi-disciplinary management team towards the effective management of the hospital messenger services.

Employer : Department of Health

Closing Date : 28-08-2026

Criteria Questions

Do you have Grade 12 Certificate plus National Diploma / Degree (NQF level 6/7) in Public Management/ Administration / Business Administration/ Records Management or equivalent qualification ?

Do you have a minimum of 3 years experience at supervisory level in a hospital environment?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.

Notes :

• The Gauteng Department of Health is guided by the principles of Employment Equity. People with disabilities, Coloured Males and Females, Indian Males and Females, White Males and Females are encouraged to apply.