Onboard Luxury Butler — Guest Experience Leader

Crew Life at Sea Ltd.; Pretoria; On-site; ZAR 546,000 - 1,183,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a professional Butler to elevate guest experiences aboard our luxury cruise ships. You will greet guests upon arrival, assist with luggage, and deliver impeccable service across staterooms and public areas.

Candidates must have at least 3 years of luxury Butler experience, fluent English, a valid passport for international travel, and a commitment to safety, discretion, and guest satisfaction.

Qualifications

• Minimum of 3 years of experience as a Butler in a luxury setting.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to anticipate guest needs.
• Ability to work in a fast-paced and ever-changing environment.
• Knowledge of proper table setting and service etiquette.
• Familiarity with wine and cocktail service.
• Fluent in English; additional languages a plus.
• Valid passport and ability to travel internationally.
• Must pass a background check and drug test.

Responsibilities

• Greet guests upon arrival and assist with luggage and belongings onboard the cruise ship.
• Ensure guest cabins and common areas are clean and well-stocked.
• Set up and serve meals and beverages according to guest preferences and dietary restrictions.
• Maintain inventory and restock supplies as needed.
• Coordinate with crew to ensure seamless guest service.
• Handle guest requests and inquiries professionally and promptly.
• Assist with onboard events and activities, such as cocktail parties and formal dinners.
• Maintain professionalism and discretion at all times.
• Adhere to safety and security protocols at all times.
• Perform additional tasks as assigned by the Captain or management.

Skills

Butler (luxury)

English fluency

Guest service

Attention to detail

Table setting

Wine & cocktails

Travel-ready

Job description

Crew Life at Sea Ltd. is seeking a professional Butler to elevate guest experiences aboard our luxury cruise ships. You will greet guests upon arrival, assist with luggage, and deliver impeccable service across staterooms and public areas.

Candidates must have at least 3 years of luxury Butler experience, fluent English, a valid passport for international travel, and a commitment to safety, discretion, and guest satisfaction.