Assistant Beverage Operations Manager

Crew Life at Sea; Cape Town; Vor Ort; ZAR 809.000 - 1.295.000; Vollzeit

Zusammenfassung

Crew Life at Sea seeks an Assistant Beverage Operations Manager to support day-to-day administration and cost control of the ship's beverage program. You will oversee inventory procedures, generate COS and revenue reports, and coach crew in inventory practices, all while upholding The Celebrity Way standards and safety regulations.

The role requires strong leadership, precise cost analysis, and proficiency with InfoGenesis and CT Net Chef, with shipboard experience preferred.

Qualifikationen

• 3 years+ progressive experience in F&B operations, shipboard preferred.
• Bachelor's in hospitality management, business admin, or related field.
• Strong inventory control, cost analysis, and admin procedures.
• Proficient in Excel, Word, and inventory/POS systems.
• Working knowledge of USPH and environmental safety standards.
• Strong communication, leadership, and interpersonal skills.

Aufgaben

• Support day-to-day administration and cost control.
• Oversee inventory procedures and systems.
• Generate COS, Daily Revenue, and Inventory reports.
• Coach crew and conduct inventory spot checks.
• Ensure USPH compliance and safety standards.

Kenntnisse

Leadership

Inventory control

Cost analysis

Communication

Interpersonal skills

USPH compliance

Ausbildung

Bachelor's degree in hospitality management

Tools

InfoGenesis

CT Net Chef

Excel

POS systems

Jobbeschreibung

Position Title - Assistant Beverage Operations Manager

Position Summary

The Assistant Beverage Operations Manager is an entry-level shipboard management position

designed for high-potential leaders within the Beverage Department. This role supports the day-today administration, cost control, inventory procedures, and operational oversight of the ship's

beverage program. It ensures the execution of all company standards, particularly related to

financial controls, USPH compliance, and inventory integrity.

This position acts as the primary administrator for systems such as CT Net Chef, InfoGenesis, and

is responsible for generating key reports, including Cost of Sales (COS), Daily Revenue, and

Inventory Cycle Counts. The Assistant Beverage Operations Manager plays a crucial part in routine

on-the-spot coaching, inventory spot checks, and financial auditing. All duties must be executed in

accordance with The Celebrity Way, company policies, and all Safety, Quality, and Environmental

regulations.

Qualifications

Minimum of 3 years' progressive experience in food and beverage operations within upscale

hotels, cruise ships, or high-volume venues (shipboard experience preferred).

Bachelor's degree in hospitality management, Business Administration, or related field.

Strong understanding of inventory control systems, cost analysis, and administrative procedures.

Proficient in Excel, Word, and inventory/POS systems.

Working knowledge of USPH and environmental safety standards.

Strong communication, leadership, and interpersonal skills.

Key Competencies

Operational Eưectiveness

Maintains strict adherence to The Celebrity Way Standards, including Safety, Environmental, and

Sanitation policies.

Executes administrative functions, including end-of-voyage and turnaround reports, COS

analysis.

Manages systems including POS (InfoGenesis) and maintains all relevant inventory databases

and reporting.

Owner of Daily Cost of Sales and Revenue Reports, ensuring accuracy and timely submission to

the Beverage Operations Manager.

Conducts a minimum of 5 Beverage Package Audits daily, including guest folio checks for zerovalue transactions.

Responsible for Consumables & Replaceable (C&R) inventory and maintaining minimum par

levels.

Coordinates bi-monthly Inventory Cycle Counts, verifying physical stock and reconciling

discrepancies.

Investigates and reports on losses, spoilage, breakage, or inconsistencies in inventory.

Manages and reports Minibar spot checks with Housekeeping and handles Custom Declarations.

Leadership & People Management

Leadership Eưectiveness

Embraces accountability across all KPIs including service ratings, revenue targets, USPH scores,

cost control, and crew satisfaction.

Acts as a visible leader who supports crew development and enforces policy compliance.

Fosters a culture of collaboration, professionalism, and respect across all levels of the beverage

team.

Leads by example, living the principles of Elevated Hospitality and the F&B Operations Leadership

Philosophy