Shipboard Beverage Operations Specialist

Crew Life at Sea; Cape Town; On-site; ZAR 642,000 - 882,000; Full time

Job summary

Crew Life at Sea seeks an Assistant Beverage Operations Manager to support daily beverage program administration aboard our cruise line. You will oversee COS, revenue reports, and inventory controls while coaching the beverage team under Celebrity standard policies.

You will manage systems like InfoGenesis and CT Net Chef, conduct audits, enforce USPH compliance, and drive cost efficiency, reporting to the Beverage Operations Manager and Senior Assistant Beverage Manager.

Qualifications

• Three years' progressive experience in food & beverage operations (hotels, cruise ships, or high-volume venues).
• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Strong understanding of inventory control, cost analysis, and financial controls.
• Proficiency in Excel, Word, inventory systems, and POS systems.
• Working knowledge of USPH requirements and environmental safety standards.
• Strong communication, leadership, organizational, analytical, and interpersonal skills.

Responsibilities

• Maintain strict adherence to The Celebrity Way standards and all safety, environmental, sanitation, and operational policies.
• Prepare end-of-voyage reports, turnaround reports, and Cost of Sales analysis.
• Manage beverage systems (InfoGenesis, inventory databases) and reporting tools.
• Own Daily Cost of Sales and Revenue Reports with timely submission.
• Conduct minimum five Beverage Package Audits daily, including guest folio checks for zero-value transactions.
• Coordinate Inventory Cycle Counts and reconcile discrepancies bi-monthly.
• Investigate losses, spoilage, shortages, and other inventory inconsistencies.
• Coordinate minibar spot checks with Housekeeping and prepare customs declarations.
• Perform routine financial audits and inventory spot checks to ensure controls.

Skills

Communication skills

Leadership

Organizational skills

Analytical skills

Interpersonal skills

English fluency

Education

Bachelor's degree in Hospitality Management or related field

Tools

InfoGenesis

CT Net Chef

Excel

Word

Inventory management systems

POS systems

Job description

Crew Life at Sea seeks an Assistant Beverage Operations Manager to support daily beverage program administration aboard our cruise line. You will oversee COS, revenue reports, and inventory controls while coaching the beverage team under Celebrity standard policies.

You will manage systems like InfoGenesis and CT Net Chef, conduct audits, enforce USPH compliance, and drive cost efficiency, reporting to the Beverage Operations Manager and Senior Assistant Beverage Manager.