Job Description
We’re Hiring: Area Sales Manager (North KwaZulu-Natal)
Lesaka Technologies | Merchant Division | Community Channel | North KwaZulu-Natal
About The Role
An exciting opportunity exists for a results-driven Area Sales Manager to join our Community Channel within the Merchant Division in North KwaZulu-Natal.
The Area Sales Manager will take ownership of sales performance within the designated area, with responsibility for driving growth, expanding the merchant base, developing a high-performing sales team and delivering excellent customer service.
We are looking for a hands-on sales leader who can translate strategy into action, use performance insights to drive results and create a culture of accountability and continuous improvement.
Key Responsibilities
- Drive achievement of monthly and annual sales targets.
- Lead, coach and manage Sales Executives to achieve individual and team performance objectives.
- Drive new merchant placements, active traders and quality acquisitions.
- Ensure Sales Executives maintain healthy and sustainable sales pipelines.
- Monitor key sales activities, including cold calls, customer visits, applications, placements and trading.
- Conduct regular field audits, one-on-one meetings and coaching sessions.
- Identify and develop new territories, merchant opportunities and business growth opportunities.
- Manage and reduce inactive and non-trading merchants.
- Strengthen existing customer relationships while driving new business acquisition.
- Analyse performance data and take timely corrective action where targets are not being achieved.
- Collaborate with other departments and business units to address operational barriers and improve performance.
- Drive improvements in sales efficiency and customer satisfaction.
- Set clear performance expectations and promote a culture of accountability and high performance.
- Support planning, staffing, budgeting and expense management.
- Refine sales strategies and regional business plans using performance data and market trends.
- Ensure adherence to Lesaka processes and operational requirements.
Minimum Requirements
- 2–3 years' client-facing sales experience.
- Proven experience in sales leadership, team management or business development.
- Demonstrated ability to achieve sales targets and deliver growth in a high-performance environment.
- Experience in formal performance management and progressive discipline.
- Ability to communicate effectively in English and at least one other African language.
- A valid driver's licence is essential.
- Computer literacy, particularly in Windows, Outlook and Excel.
- Experience with CRM and sales analytics tools would be advantageous.
- Experience or knowledge within fintech, banking or FMCG would be advantageous.
Qualifications
- A Bachelor's degree in Business Administration, Sales, Marketing or a related field is preferred but not required.
- Relevant training or certification in Sales Management, Leadership Development or a related discipline would be advantageous.
Key Competencies
The Ideal Candidate Will Demonstrate
- Strong leadership and people-management capabilities.
- A results-driven and performance-focused approach.
- Effective coaching and team-development skills.
- Strong communication and stakeholder-engagement skills.
- Commercial awareness and sound decision-making.
- Strong analytical and problem-solving capabilities.
- Effective planning and organisational skills.
- A proactive, self-motivated approach.
- High levels of accountability, integrity and professionalism.
- Strong attention to detail.
- The ability to build collaborative working relationships.
- Adaptability and a commitment to continuous improvement.
Why Join Us?
This is an opportunity to take ownership of a key sales area and make a measurable contribution to the continued growth of the Community Channel within the Merchant Division.
You will work in a dynamic environment that values performance, collaboration and professional development, with the opportunity to lead a sales team and directly influence business growth.
Join the Community Channel within the Merchant Division and help drive the next phase of our sales growth.
We appreciate all applications; however, only shortlisted candidates will be contacted for further evaluation.