Area Manager - Eastern Cape

Bidvest Protea Coin; Gqeberha; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Bidvest Protea Coin is seeking a seasoned security professional to lead client-focused security operations in the region. You will be responsible for advisory roles, risk assessments, client relationship management, and ensuring compliance with company policies and SOPs.

The role involves manpower rostering, incident handling, and health and safety oversight, with after-hours availability and reporting duties as required.

Qualifications

• PSIRA Grade A certification is required.
• Grade 12 or equivalent qualification.
• Firearm competency and Regulation 21 certificate advantageous.
• Handgun, shotgun and rifle training advantageous.
• Managerial or similar experience preferred.
• Knowledge of risk management and IT continuity concepts.

Responsibilities

• Provide security advice to clients.
• Conduct threat and risk assessments and reporting.
• Liaise with clients and maintain professional relationships.
• Manage manpower and rostering.
• Oversee equipment management.
• Address client complaints promptly and effectively.
• Ensure compliance with contractual requirements.
• Oversee incident investigations and disciplinary processes.
• Lead health and safety management programs.
• Ensure daily, weekly and monthly reporting."
• Support after-hours visits and standby management duties.
• Ensure training дни take place when required.

Skills

PSIRA freeform security knowledge

Managerial experience

Risk management

Communication skills

First aid

Bilingual (English + SA language)

Public interaction

Polygraphs willingness

Disciplinary handling

Education

PSIRA Grade A

Grade 12

Tools

MS Office

Job description

The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

• Security advice to clients
• Threat and Risk assessments/ Reporting.
• Client liaison and professional client relationship.
• Manpower management and rostering.
• Equipment management.
• Effectively dealing with and managing client complaints.
• Ensure that contractual requirements are always met.
• Incident and investigations Management.
• Ensure compliance to the Company’s disciplinary code.
• Initiating and chairing disciplinary hearings.
• Ensure all company SOP’S are followed;
• Health and Safety Management.
• Ensuring Security Officers problems that are reported are solved.
• Ensure all BPC policies and procedures are always followed.
• After hours visits.
• Completion of daily, weekly, and monthly reports.
• Ensure training take place when required.
• Assisting with shift changes as a standby manager.
• Must be able to attend meetings and take calls to assist with matter of urgency even on rest days.
• Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality.

Preferred qualifications/attributes/skills:

• PSIRA certification – Grade A;
• Grade 12 or equivalent qualification;
• Firearm competency and a valid regulation 21 certificate is an advantage;
• Handgun, Shotgun and Rifle trained is an advantage
• Relevant experience in a managerial or similar position;
• Knowledge of methods and techniques for risk management, business impact analysis, counter measures and contingency arrangements relating to the serious disruption of IT services;
• Knowledge of tools or systems which provides access security control (i.e. prevents unauthorised system access);
• Must be confident in dealing with the public;
• First aid and fire-fighting training will be advantageous;
• Excellent written & verbal communication skills;
• Bilingual (English and any other South African language);
• Computer literate and knowledge of MS office;
• The ability to communicate and present at all levels and work under pressure;
• Willing to undergo polygraphs tests;
• Clean disciplinary, criminal and credit record;