Area HR Generalist

The Church of Jesus Christ of Latter-day Saints; Johannesburg; Sur place; ZAR 600 000 - 1 100 000; Plein temps

Résumé du poste

The Church of Jesus Christ of Latter-day Saints seeks an experienced HR professional to support core HR operations in a complex area. The role reports to Area HR Operations and collaborates with workforce leaders, the area HR team, and COEs to manage policy, relations, and staff development.

Responsibilities include talent acquisition, onboarding, compensation support, and risk management, with a focus on change management, data analysis, and effective communication in a diverse environment.

Qualifications

• Must have extensive experience in HR operations and policy administration.
• Ability to consult with business leaders on complex and sensitive issues.
• Strong customer service through advanced interpersonal skills.
• Experience coaching and developing employees in a diverse organization.
• Capability to analyze data and implement organizational change.

Responsabilités

• Deliver HR policy administration and support, including interpretation.
• Manage workforce relations, investigations, and dispute resolution.
• Coach leadership on transition management and change.
• Facilitate compensation-related efforts and benefits support.
• Provide payroll-related support and time/absence administration.
• Lead talent acquisition and onboarding activities.
• Implement belonging and diversity initiatives.
• Deliver leadership development and local training programs.
• Handle area workforce communications and risk analysis.
• Support expatriate administration and labor relations.

Connaissances

HR operations

Employee relations

Change management

Coaching & development

Talent acquisition

Payroll support

Labor relations

Data analysis

Confidentiality

Effective communication

Formation

Relevant university degree or certification

Outils

HRIS

Payroll systems

Microsoft Excel

Description du poste

Job Description

The purpose of this role is to support HR core/essential work for an area requiring advanced professional knowledge. Employees at this level work with a high degree of latitude, have expert knowledge, and handle the most complex issues and problems. This role reports to Mgr, Area HR Operations with frequent partnership with workforce and area leaders, area HR team, and headquarters COEs.

The purpose of this role is to support HR core/essential work for an area requiring advanced professional knowledge. Employees at this level work with a high degree of latitude, have expert knowledge, and handle the most complex issues and problems. This role reports to Mgr, Area HR Operations with frequent partnership with workforce and area leaders, area HR team, and headquarters COEs.

Responsibilities

• Accountable to deliver the following essential activities within the assigned area:
• Deliver HR policy administration and support - including interpretation.
• Deliver workforce relations management including investigations and dispute resolution.
• Coach and support leadership with transition management (implementing change).
• Facilitate compensation related efforts including compensation coaching, promotions, in-line adjustments, etc.
• Provide consulting and administrative support related to compensation and benefits including issue resolution, analysis, coaching, proposals, approvals, etc.
• Provide time and absence administration as well as payroll support including payroll processes, final pay, allowances, annual leave conversion, issue resolution, paid leave appeal review, etc.
• Coach and calibrate with management on performance management.
• Lead talent acquisition and onboarding efforts including posting jobs, screening applicants, interviewing, conducting onboarding worthiness checks, delivering offer letters, provisioning, etc.
• Implement belonging and diversity initiatives.
• Deliver talent development and culture programs including facilitating delivery of leadership development, soft skill, and local training programs.
• Process employee job record updates (promotions, position updates, etc.).
• Conduct FTE reconciliation.
• Conduct operational risk analysis.
• Conduct exit interviews.
• Lead compliance efforts with local employment requirements.
• Support accident/incident reporting.
• Implement and track alternative work arrangements.
• Onboard and deliver conflict resolution for service missionaries.
• Support local administration needs for expatriate employees.
• Lead reduction in force administration and support.
• Create and deliver area workforce communications.
• Manage labor relations (unionized workforce).
• May act as a lead directing the day to day work of other team members.
• Note: responsibilities may vary depending on the size of the area and the existence of functional HR specialists within the area structure

Qualifications

• Must hold a current / valid Temple recommend and /or be worthy to possess one.
• Must have at least 4-10 years of any combination of related experience or progress toward, or completion of, a relevant university (post-secondary) degree or an industry-recognized certification.
• Expert knowledge of HR operations.
• Familiarity of best practices of HR functions.
• Ability to build relationships.
• Ability to consult with business leaders on complex and sensitive issues.
• Ability to deliver excellent customer service through advanced interpersonal skills.
• Ability to coach and develop employees.
• Ability to analyze and interpret data.
• Ability to facilitate organizational change.
• Ability to utilize HR systems and other technology systems.
• Ability to manage and prioritize multiple deliverables effectively.
• Ability to problem solve and provide effective solutions.
• Ability to communicate effectively in writing and verbally through influence and compromise.
• Ability to investigate and resolve employee relations issues.
• Ability to handle sensitive information with confidentiality and professionalism.
• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for extended periods of time and using computer monitors/equipment.
• Area language experience required as needed