AR Credit & Collections Analyst – Cash & Disputes

DigiCert; Cape Town; On-site; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Health and wellness resources

Pension and life insurance

Job summary

DigiCert in Cape Town is seeking an experienced Credit and Collections Analyst for a 6-month fixed term contract. The role focuses on developing the accounts receivable collection process and improving collection efforts with customers and internal teams.

You will manage AR aging, resolve disputes, analyze cash, and collaborate with Sales to accelerate collections, while ensuring compliance with company policies.

Qualifications

• Pursuing a business/finance/accounting degree is advantageous.
• 3+ years of experience in B2B collections.
• Experience reviewing company financials and establishing appropriate credit limits.
• Experience in accounting, budgeting or finance role.

Responsibilities

• Own AR aging collections and improve collection metrics.
• Resolve customer disputes and billing inquiries.
• Escalate accounts for suspension after collection efforts.
• Communicate status to Collections Manager.
• Analyze cash and resolve unapplied cash.
• Review account adjustments and reconcile disputes.
• Maintain assigned accounts and processing credit memos.
• Reduce delinquency on accounts.
• Collaborate with Sales and Sales Operations.
• Ensure compliance with company policies.
• Participate in process improvement projects.
• Ad-hoc projects.

Skills

Communication

Organizational skills

Attention to detail

Team collaboration

Education

Pursuing university degree

Tools

NetSuite ERP

MS Excel

MS Word

Job description

DigiCert in Cape Town is seeking an experienced Credit and Collections Analyst for a 6-month fixed term contract. The role focuses on developing the accounts receivable collection process and improving collection efforts with customers and internal teams.

You will manage AR aging, resolve disputes, analyze cash, and collaborate with Sales to accelerate collections, while ensuring compliance with company policies.