Appointment Setter

Exclusively Remote; South Africa; Remote; ZAR 455,000 - 774,000; Part time

Job summary

Exclusively Remote is seeking a high-energy Appointment Setter & Outbound Lead Generator to join our growing sales team. Your main goal is to call prospective leads, pitch our value, qualify prospects, and secure confirmed appointments for our sales executives.

You will work with lead lists, handle objections, and maintain CRM records while hitting weekly and monthly outbound targets during US business hours (3:00 PM SA time).

Qualifications

• 1-2 years outbound calling or appointment setting.
• Availability for US business hours (EST).
• Strong objection handling and active listening.
• Familiarity with CRMs and calendar tools.
• Self-motivated with a target-driven mindset.

Responsibilities

• High-Volume Cold & Warm Calling: 80-120+ outbound calls daily to generate leads and book appointments.
• Lead Qualification: Assess prospective clients against ICP to ensure meetings with qualified decision-makers.
• Appointment Scheduling: Schedule meetings onto executives' calendars via CRM/scheduling software (HubSpot, Calendly, GoHighLevel).
• Pipeline & Follow-Up Management: Follow up with missed or needing touchpoints via phone, SMS, or email.
• CRM Hygiene: Maintain accurate call notes, dispositions, and appointment details.
• Objection Handling: Navigate gatekeepers and objections to highlight value and secure meetings.
• Performance Tracking: Meet/exceed weekly and monthly outbound targets.

Skills

Cold calling & phone sales

US shift availability

Objection handling

Tech-savvy

Self-motivated & target-driven

Tools

HubSpot

Calendly

GoHighLevel

Job description

About the Role

We are seeking a high-energy, resilient, and articulate Appointment Setter & Outbound Lead Generator to join our growing sales team. In this role, your primary responsibility will be calling prospective leads, pitching our value proposition, qualifying prospects, and securing confirmed appointments meetings for our sales team. You will be provided with lead lists and data, but you must be comfortable making high-volume outbound phone calls, handling objections, and consistently following up to convert leads into booked meetings.

Working Hours: US Business Hours (3:00 PM onwards SA Time)

Employment Type: Independent Contractor

Location: Remote, South Africa

Key Responsibilities

• High-Volume Cold & Warm Calling: Perform 80-120+ outbound calls per day to generated leads to qualify interest and book sales appointments.
• Lead Qualification: Assess prospective clients against our ideal customer profile (ICP) to ensure meetings are set with qualified decision-makers.
• Appointment Scheduling: Coordinate and schedule confirmed meetings directly onto our Sales Executives' calendars via CRM/scheduling software (e.g., HubSpot, Calendly, GoHighLevel).
• Pipeline & Follow-Up Management: Follow up consistently with prospective leads who were missed, requested follow-ups, or need additional touchpoints via phone, SMS, or email.
• CRM Hygiene: Maintain accurate records of all calls, notes, disposition statuses, and appointment details in the CRM.
• Objection Handling: Confidently navigate pushbacks, gatekeepers, and common sales objections to highlight value and secure the meeting.
• Performance Tracking: Meet or exceed weekly and monthly targets for outbound calls, contact rates, booked appointments, and show-up rates.

Required Qualifications & Skills

• Cold Calling & Phone Sales Experience: Minimum 1-2 years of experience in outbound calling, appointment setting, telemarketing, or cold outreach.
• US Shift Availability: Ability to work full-time during standard US business hours (e.g., 9:00 AM – 5:00 PM EST).
• Objection Handling Mastery: Strong active listening skills with the ability to overcome gatekeepers and common sales objections on the fly.
• Tech-Savvy: Familiarity with CRMs and calendar management tools.
• Self-Motivated & Target-Driven: Goal-oriented mindset with high resilience to handling rejection and keeping a positive attitude.

Technical & Work-from-Home Requirements

• Quiet Workspace: Dedicated, noise-free home office environment.
• Hardware: Reliable computer/laptop with at least 8GB RAM and an i5/Ryzen 5 processor (or equivalent).
• Audio Gear: Professional noise-canceling USB headset.
• Internet Connection: High-speed, stable fiber/broadband connection (minimum 25 Mbps download / 10 Mbps upload) with low latency.
• Power Backup: Reliable power backup (UPS/Inverter) if operating in an area prone to power outages.
• Must have your own laptop.