Application Training Specialist Woodmead

Essential Recruitment Solutions; Sandton; On-site; ZAR 300,000 - 540,000; Full time

Job summary

Essential Recruitment Solutions is seeking an Applications Specialist to support sales and implementations, and to train customers on safety products and applications. They will also assist account managers during demonstrations and installations.

Responsibilities include organizing local and international training, managing training materials and spare parts, and ensuring certifications. The role requires postgraduate or equivalent diploma and at least 3 years in technical training, with a

Qualifications

• Postgraduate or equivalent diploma/certificate.
• 3 years of working experience in the field of Technical and Training.

Responsibilities

• Organize local and international training sessions across all safety portfolio.
• Organize needed products and spare parts to conduct training.
• Manage safety product pool needed for trainings.
• Collect competitive information, understand user sensitivity, and inform sales and marketing.
• Provide critical differentiators to the user that will influence their decision.
• Provide information to the sales force about user habits, needs, or recommendations.
• Promote technical and application knowledge to end users.
• Plan yearly training sessions across all portfolio and create a training catalogue.
• Ensure all needed certifications are in place to offer training across the board of safety portfolio.

Skills

Training delivery

Technical training

Customer training

Education

Postgraduate or equivalent diploma/certificate

Job description

Applications Specialist

The Applications Specialist will provide support for sales and implementations. They will also serve as a support function to account managers when needed during demonstrations and installations, as well as training customers on safety products and applications.

Note: Only shortlisted candidates will be contacted.

Duties & Responsibilities

• Organize local and international training sessions across all safety portfolio
• Organize needed products and spare parts to conduct training
• Manage safety product pool needed for trainings
• Collect competitive information, understand user sensitivity, and inform sales and marketing
• Provide critical differentiators to the user that will influence their decision
• Provide information to the sales force about user habits, needs, or recommendations
• Promote technical and application knowledge to end users
• Plan yearly training sessions across all portfolio and create a training catalogue
• Ensure all needed certifications are in place to offer training across the board of safety portfolio

Training

• Train users in special applications
• Provide ‘Train the Trainer’ training sessions
• Train Sales Engineers to ensure sales force efficiency
• Provide expert assistance in demoing equipment to customers
• Assist the Sales team with regards to demoing equipment to users, including non-decision makers

Desired Experience & Qualification

• Postgraduate or equivalent diploma/certificate
• 3 years of working experience in the field of Technical and Training