AI Product Owner: Drive AI-Powered CX Platforms

MCI Careers; Wes-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

MCI is seeking an AI Product Owner to drive AI-powered product delivery across the lifecycle. You will bridge business needs and technical teams, own backlogs, define user stories, and align initiatives with strategic objectives.

Join a fast-growing tech-enabled BPO with a global footprint. You will collaborate with AI engineers, product managers, and stakeholders, guiding requirements and ensuring value delivery through agile practices.

Qualifications

• Bachelor’s degree in a related field and experience with AI product development.
• Proven ability to translate business needs into technical requirements.
• Experience working in Agile delivery environments and with cross-functional teams.

Responsibilities

• Own AI product backlogs, define user stories and acceptance criteria.
• Collaborate with AI engineers, product managers, and stakeholders throughout the lifecycle.
• Ensure AI initiatives align with strategic objectives and deliver customer value.
• Support sprint planning, prioritization, and continuous improvement.

Skills

AI product ownership

Backlog management

User stories & requirements

Agile delivery

Stakeholder management

Communication & presentation

Analytical thinking

Cross-functional collaboration

Education

Bachelor's Degree in Business, Information Systems, Technology, Engineering, Computer Science, or related field

Job description

MCI is seeking an AI Product Owner to drive AI-powered product delivery across the lifecycle. You will bridge business needs and technical teams, own backlogs, define user stories, and align initiatives with strategic objectives.

Join a fast-growing tech-enabled BPO with a global footprint. You will collaborate with AI engineers, product managers, and stakeholders, guiding requirements and ensuring value delivery through agile practices.