Agentic Sales Development Representative

Bykea Technologies; South Africa; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Bykea Technologies seeks an ambitious Agentic Sales Development Representative to design and scale an AI-powered outreach engine. You will automate prospect research, outreach, follow-ups, and meeting scheduling across global markets while coordinating a distributed network of sales interns across countries to drive local prospecting and meetings.

The role focuses on generating opportunities, not negotiations or closing deals, leveraging hands-on AI automation and an entrepreneurial mindset to

Qualifications

• Experience in sales development, lead generation, growth operations in tech or B2B services.
• Hands-on experience building AI agents and automated workflows using AI tools, automation platforms, APIs, and integrations.
• Ability to automate prospect research, personalized outreach, follow-ups, CRM updates, and meeting scheduling across multiple tools.
• Strong English communication and written skills.
• Ability to research international markets and develop structured prospecting strategies.
• Experience recruiting, coordinating, or managing remote interns, freelancers, or regional outreach teams is an advantage.
• Ability to work with CRM systems, spreadsheets, automation platforms, and reporting dashboards.
• Self-driven, resourceful, and comfortable building systems in a fast-paced startup environment.

Responsibilities

• Build an end-to-end, AI-powered sales development engine covering prospect discovery, company and contact research, lead enrichment, prioritization, personalized outreach, follow-ups, and meeting scheduling.
• Develop automated workflows that move prospects from identification to engagement and meeting booking, with minimal manual intervention.
• Develop AI-powered systems for personalized email outreach, WhatsApp communication, LinkedIn prospecting, and follow-ups.
• Integrate AI tools with CRM systems, email platforms, calendars, and other sales development tools to create connected, repeatable workflows
• Test, optimize, and scale workflows to increase outreach volume, response rates, and qualified meetings.
• Build automated email and social outreach sequences across relevant channels, including LinkedIn, Facebook, and Instagram, with WhatsApp outreach supported through the intern network.

Skills

Sales development

AI automation

Outbound prospecting

English communication

CRM & automation tools

Remote intern management

Market research

Self-driven / startup mindset

Job description

Agentic Sales Development Representative

We are looking for a tech‑savvy, execution-focused individual to build and scale an AI-powered sales development engine for our technology and customer support solutions.
You will automate prospect research, outreach, follow‑ups, and meeting scheduling across global markets to generate qualified leads and connect with key decision-makers, while building and managing a distributed network of global sales interns across different countries to drive local prospecting, outreach, and book qualified meetings. The role focuses on generating sales opportunities and does not involve conducting sales negotiations or closing deals.
The ideal candidate combines outbound prospecting experience with hands‑on AI automation skills and an entrepreneurial mindset to build scalable systems that generate business opportunities around the world.

What You Will Support

Support Monster

AI-powered customer support and communication solutions, including:

• Meta Chat Consolidation: Identify businesses that could benefit from consolidating customer conversations across Meta platforms into a unified chat solution, and generate qualified meetings with relevant decision‑makers.
• Proprietary Chat & Video Calling: Identify e‑commerce businesses that could benefit from integrating chat and video‑calling capabilities through SDKs, and generate meetings with relevant decision‑makers.
• E-commerce COD Outreach: Building outreach processes for Cash on Delivery order confirmation and reducing failed or fraudulent deliveries.
• Restaurant Outreach: Identifying and engaging restaurants for relevant platform integrations and services.

Bykea.tech

Technology services and engineering talent solutions, including:

• Engineering Staff Augmentation: Generating opportunities for dedicated Android, iOS, full-stack, backend, QA, DevOps, and security engineers.
• Government Outreach: Building prospect lists and outreach pipelines for government technology and engineering opportunities.
• Shopify Seller Product Crowdsourcing API: Identifying Shopify sellers and developing outreach processes to support product‑data crowdsourcing partnerships.
• Global Sales Intern Network: Recruiting and coordinating interns across multiple geographies to drive regional prospecting, outreach, and meeting scheduling.

Key Responsibilities

1. Build an Automated Sales Development Engine

• Build an end-to-end, AI-powered sales development engine covering prospect discovery, company and contact research, lead enrichment, prioritization, personalized outreach, follow‑ups, and meeting scheduling.
• Develop automated workflows that move prospects from identification to engagement and meeting booking, with minimal manual intervention.
• Develop AI-powered systems for personalized email outreach, WhatsApp communication, LinkedIn prospecting, and follow‑ups.
• Integrate AI tools with CRM systems, email platforms, calendars, and other sales development tools to create connected, repeatable workflows
• Test, optimize, and scale workflows to increase outreach volume, response rates, and qualified meetings.

2. Automate Communication and Meeting Scheduling

• Build automated email and social outreach sequences across relevant channels, including LinkedIn, Facebook, and Instagram, with WhatsApp outreach supported through the intern network.
• Automate prospect responses, follow‑ups, meeting confirmations, reminders, and calendar coordination wherever practical.
• Route interested and qualified prospects to the appropriate internal sales or technical stakeholders.
• Monitor response rates, meeting-booking rates, and outreach effectiveness to improve communication workflows.

3. Build a Global Network of Sales Interns

• Recruit, onboard, and coordinate a distributed pool of sales interns across target countries and regions.
• Develop a distributed network in which interns manage prospecting and outreach within their assigned geographies.
• Establish regional ownership, clear responsibilities, performance expectations, and reporting mechanisms.
• Provide interns with outreach playbooks, templates, AI tools, automated workflows, and training.
• Equip interns with the tools, messaging, and processes needed to turn local prospecting into qualified meetings for the internal sales team
• Track intern and regional performance, identify promising markets, and build repeatable processes to expand the network without a proportional increase in central coordination

4. Global Market Research and Expansion

• Research international markets, industries, target business segments, and decision‑makers to identify and prioritize opportunities for each service offering.
• Develop and refine market-specific prospecting strategies, messaging, and outreach processes with regional interns, using results to guide expansion into new markets.
• Build repeatable processes that can be deployed across new geographies.

5. AI, Automation and Workflow Development

• Build and configure AI-enabled workflows from prototyping through deployment, testing, and scaling.
• Use AI agents and automation platforms to streamline prospect research, lead qualification, communication, and CRM updates.
• Identify repetitive tasks and bottlenecks across sales development and prioritize opportunities for AI and automation. Also improve productivity through new tools and integrations.
• Monitor workflow performance, troubleshoot failures, and maintain appropriate quality checks, human oversight, and data-handling safeguards.
• Document systems and processes so they can be replicated and maintained as the operation grows.

6. Performance Tracking and Optimization

• Track outreach volume, delivery rates, response rates, positive responses, qualified meetings booked, and conversion at each stage of the sales development funnel.
• Monitor intern productivity and regional performance to identify gaps and allocate effort effectively.
• Run experiments on messaging, target audiences, outreach channels, and follow-up sequences to improve results.
• Measure the impact of AI workflows on manual effort, productivity, and meeting generation.
• Maintain clear reporting dashboards and use performance data to improve targeting, automation, and market coverage.

Requirements

• Experience in sales development, lead generation, business development operations, growth operations, or a related field, ideally in a technology or B2B services environment.
• Hands‑on experience building or configuring AI agents and automated workflows using AI tools, automation platforms, APIs, and integrations.
• Ability to automate prospect research, personalized outreach, follow‑ups, CRM updates, and meeting scheduling across multiple tools.
• Strong English communication and written communication skills.
• Ability to research international markets and develop structured prospecting strategies.
• Experience recruiting, coordinating, or managing remote interns, freelancers, or regional outreach teams is an advantage.
• Ability to work with CRM systems, spreadsheets, automation platforms, and reporting dashboards.
• Self‑driven, resourceful, and comfortable building systems in a fast‑paced startup environment.

What Success Looks Like

• A functioning AI-powered sales development engine that consistently generates qualified meetings across target markets.
• Automated prospect research, personalized outreach, follow‑ups, and meeting scheduling across relevant channels.
• A distributed network of sales interns that consistently generates local leads and books qualified meetings.
• Improved outreach efficiency, response rates, and conversion from prospect identification to meeting booking.
• Measurable reductions in manual work and improved productivity through reliable, repeatable automation.
• Clear reporting on outreach performance, meeting generation, intern productivity, and market-level results.

Our CEO explains the role in more detail in this video.

https://youtube.com/shorts/4JXTxT8CRA8