Emerisconsolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.
Emeris, Ruimsig Campus has a vacancy for a Admissions Officer.
Duties and Responsibilities:
Student Application & Admission Administration
- Collaborate with Student Recruitment teams regarding admissions-related queries and application processing.
- Follow up on missing information and documentation required to support admission decisions.
- Evaluate applications against approved admission criteria and communicate outcomes
- Liaise with recruitment, academic and operational stakeholders during admission evaluations and assessments
- Escalate complex admission matters, exceptions or appeals to the relevant manager or specialist
Manage admission waitlists, declined admissions, expired offers and the issuing of revised offers where applicable. - Prepare, manage and issue admission-related documentation and correspondence.
- Determine admission conditions and monitor outstanding requirements.
- Determine applicant eligibility for academic programmes.
- Track applications and admissions through to registration.
- Prepare and distribute admission progress reports.
- Support admissions compliance initiatives, projects and audits.
- Collaborate with Finance and other departments regarding admission-related matters.
- Adhere to established admissions service level agreements and business processes.
Student Registration, Records And Compliance Administration
- Verify student registrations against admission and programme requirements.
- Apply holds to student accounts where documentation or conditions remain outstanding.
- Monitor registration accuracy and maintain student records.
- Conduct prerequisite, corequisite, elective and progression checks where applicable.
- Manage student transfers, deregistrations and related administrative processes.
- Process Short Learning Programme (SLP) and Non-Qualification Purpose (NQP) registrations where required.
- Support internal and external credit, recognition of prior learning and related application processes.
- Determine eligibility for academic credits and capture approved credits where applicable.
- Monitor student credit loads, programme requirements and registration compliance.
- Allocate student groups or perform related registration administration where required.
- Follow up on outstanding documentation and ensure records are updated appropriately.
- Review National Senior Certificate (NSC) exception reports and other compliance reports.
- Maintain, archive and manage student records in accordance with institutional policies and legislative requirements.
- Ensure compliance of international student registrations and documentation requirements.
- Administer and monitor SAQA, USAf, visa and other conditional admission requirements.
- Conduct registration file audits and re-audits in line with institutional and regulatory requirements.
- Adhere to registration service level agreements and operational procedures.
- Prepare standard student letters and official student documentation where required.
Student Support, Graduation And Academic Administration
- Complete counselling and programme suitability documentation where applicable.
- Support students throughout admissions, registration and related administrative processes.
- Determine graduation eligibility and assist with graduation administration.
- Verify graduate information and graduation records.
- Support the preparation and distribution of certificates and related documentation.
- Facilitate qualification certificate reprints where required.
- Monitor graduation timelines and administrative milestones.
Ticket, Query And Stakeholder Management
- Process and resolve admissions, registration, graduation and student administration tickets or queries.
- Liaise with the Registrar's Office and other institutional stakeholders on student-related matters.
- Provide accurate and timely communication to students, staff and external stakeholders.
- Support national and campus-based operational initiatives and projects.
Reporting, Compliance And Other Duties
- Maintain compliance with institutional policies, procedures and legislative requirements, including POPIA.
- Compile, maintain and distribute operational and compliance reports.
- Participate in audits, quality assurance activities and compliance reviews.
- Support enrolment, registration and graduation cycles during peak operational periods.
- Perform ad hoc administrative, reporting or operational duties aligned to the objectives of the department.
- Undertake additional responsibilities reasonably delegated by management in support of student administration, recruitment, admissions, registration, compliance and related operational functions.
Competencies Required:
- Strong communication & interpersonal skills
- High levels of accuracy and attention to detail
- Ability to prioritise and multi-task
- Time management skills
- Planning skills
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- An Advanced Diploma or Degree (NQF Level 7) would be advantageous.
Minimum Work Experience Requirements:
- Minimum of 3 yearsAdministration experience.
- 1 yearHigher Education Admissions and Compliance experience is ideal.
Working Hours:
- Monday to Friday : 08:00 -17:00
Salary:
- Competitive salary commensurate with experience.
Benefits:
- Lifelong learning opportunities through LinkedIn Learning subscriptions.
- Staff and family discounts on educational programs within our brand portfolio.
- Incentive bonus structure based on performance and achievement of goals.
- Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
- Birthday vouchers to celebrate your special day.
- Competitive annual leave allowance for well-deserved time off and rejuvenation.
Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.