Assessment Officer

ADvTECH; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

LinkedIn Learning

Staff and family discounts

Incentive bonus structure

Provident fund with Death & Funeral

Birthday vouchers

Annual leave

Job summary

Emeris, Newlands Campus, is seeking an Assessment Officer to manage admissions, registrations and related compliance tasks. You will handle queries, process applications, and liaise with recruitment, academic and operations teams to ensure accurate student records.

Responsibilities include verification of registrations, managing holds and progression checks, and supporting audits, reports and student documentation. Prior experience in tertiary admin is preferred.

Qualifications

• Minimum of a Higher Certificate (NQF Level 5).
• National Diploma (NQF Level 6) or above advantageous.
• Minimum 2 years in administration, preferably in a tertiary environment.

Responsibilities

• Assist with student admissions: queries, processing, and communications.
• Verify registrations and monitor documentation and progressive checks.
• Support admissions, registration, and graduation processes as required.
• Collaborate with recruitment, academic and operational stakeholders.
• Prepare reports and ensure compliance with policies and POPIA.

Skills

Communication

Customer service

Organisational skills

Attention to detail

MS Excel

MS Word

Data entry

Education

Higher Certificate (NQF 5)

National Diploma (NQF 6) or above advantageous

Tools

MS Excel

MS Word

Job description

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Newlands Campus has a vacancy for an Assessment Officer.

Duties and Responsibilities:

Student Application & Admission Administration

• Collaborate with Student Recruitment teams regarding admissions-related queries and application processing. (Dependant on campus and operational needs)
• Follow up on missing information and documentation required to support admission decisions.
• Evaluate applications against approved admission criteria and communicate outcomes.
• Liaise with recruitment, academic and operational stakeholders during admission evaluations and assessments.
• Escalate complex admission matters, exceptions or appeals to the relevant manager or specialist.
• Manage admission waitlists, declined admissions, expired offers and the issuing of revised offers where applicable.
• Prepare, manage and issue admission-related documentation and correspondence.
• Determine admission conditions and monitor outstanding requirements.
• Determine applicant eligibility for academic programmes.
• Track applications and admissions through to registration.
• Prepare and distribute admission progress reports.
• Support admissions compliance initiatives, projects and audits.
• Collaborate with Finance and other departments regarding admission-related matters.
• Adhere to established admissions service level agreements and business processes.

Student Registration, Records and Compliance

• Verify student registrations against admission and programme requirements.
• Apply holds to student accounts where documentation or conditions remain outstanding.
• Monitor registration accuracy and maintain student records.
• Conduct prerequisite, corequisite, elective and progression checks where applicable.
• Manage student transfers, deregistration's and related administrative processes. (Dependant on campus and operational needs)
• Process Short Learning Programme (SLP) and Non-Qualification Purpose (NQP) registrations where required.
• Support internal and external credit, recognition of prior learning and related application processes.
• Determine eligibility for academic credits and capture approved credits where applicable. (Dependant on campus and operational needs)
• Monitor student credit loads, programme requirements and registration compliance.
• Allocate student groups or perform related registration administration where required. (Dependant on campus and operational needs)
• Follow up on outstanding documentation and ensure records are updated appropriately.
• Review National Senior Certificate (NSC) exception reports and other compliance reports.
• Maintain, archive and manage student records in accordance with institutional policies and legislative requirements.
• Ensure compliance of international student registrations and documentation requirements.
• Administer and monitor SAQA, USAf, visa and other conditional admission requirements. (Dependant on campus and operational needs)
• Conduct registration file audits and re-audits in line with institutional and regulatory requirements.
• Adhere to registration service level agreements and operational procedures.
• Prepare standard student letters and official student documentation where required.

Student Support, Graduation and Academic Administration

• Complete counselling and programme suitability documentation where applicable. (Dependant on campus and operational needs)
• Support students throughout admissions, registration and related administrative processes.
• Determine graduation eligibility and assist with graduation administration. (Dependant on campus and operational needs)
• Verify graduate information and graduation records. (Dependant on campus and operational needs)
• Support the preparation and distribution of certificates and related documentation.
• Facilitate qualification certificate reprints where required. (Dependant on campus and operational needs)
• Monitor graduation timelines and administrative milestones. (Dependant on campus and operational needs)

Ticket, Query and Stakeholder Management

• Process and resolve admissions, registration, graduation and student administration tickets or queries.
• Liaise with the Registrar's Office and other institutional stakeholders on student-related matters.
• Provide accurate and timely communication to students, staff and external stakeholders.
• Support national and campus-based operational initiatives and projects.

Reporting, Compliance and Other Duties

• Maintain compliance with institutional policies, procedures and legislative requirements, including POPIA.
• Compile, maintain and distribute operational and compliance reports.
• Participate in audits, quality assurance activities and compliance reviews.
• Support enrolment, registration and graduation cycles during peak operational periods.
• Perform ad hoc administrative, reporting or operational duties aligned to the objectives of the department.
• Undertake additional responsibilities reasonably delegated by management in support of student administration, recruitment, admissions, registration, compliance and related operational functions.

Competencies Required:

• Excellent communication and interpersonal skills
• Understanding of and passion for customer service
• Assertiveness and dynamism
• Proficient on MS Excel and MS Word
• High level of accuracy required in both typing and data capturing
• Excellent organizational and administration skills
• Best suited to a systematic person with an eye for detail

Minimum Qualification Requirements:

• Minimum of a Higher Certificate (NQF Level 5). National Diploma (NQF Level 6) or above advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years work experience in administration. Experience within a tertiary environment preferable.

Working Hours: Centre Core Hours: Depends on the Assessment Centre and days with Assessments

Salary:

• Competitive salary commensurate with experience.

Benefits:

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.