Administrator - Transfer Agency

CO_SANFPL Apex Fund & Corporate Services SA (Pty) Ltd; Cape Town; On-site; ZAR 300,000 - 460,000; Full time

Job summary

Apex Group is seeking an Administrator – Transfer Agency in Cape Town. The successful candidate will review and authorise investor instructions, validate investor documentation, and ensure alignment with fund rules and KYC/AML requirements.

You will work with the fund accounting team to ensure accurate pricing and timely processing, while servicing investor inquiries. Key responsibilities include maintaining investor registers, applying FATCA/CRS classifications, and identifying control gaps.

Qualifications

• 3+ years Transfer Agency experience.
• FATCA/CRS – ability to review Self Certification documents, classify accounts and understand XML reporting requirements.
• Knowledge of Transfer Agency operational processes and its integration with AML processes.
• AML knowledge of local and global requirements is advantageous.
• Strong planning and organizational skills.
• Strong communication (verbal and written) and problem-solving skills.

Responsibilities

• Receive and review investor documentation and ensure that documentation is verified in a timely manner; follow up with investor on missing or original documentation.
• Ensure that the necessary documentation and information pertaining to the investors are captured in line with relevant product and process rules.
• Ensure that all Investor transactions are processed in a timely and accurate manner.
• Maintenance of investor registers.
• Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications.
• Identifying any gaps in controls and processes and putting process improvement suggestions forward in a professional manner.
• Ensuring adherence to all policies & procedures, relevant laws and regulations.
• Working as part of a larger global team in the case of outsourced activities and able to work flexible hours.
• Must be able to service any investor queries understand & handle complex queries.

Skills

Transfer Agency

FATCA/CRS knowledge

AML knowledge

Communication skills

Organizational skills

Problem-solving

MS Office

Tools

Microsoft Office

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.

Description

This is an exciting opportunity for an Administrator – Transfer Agency, the Administrator will be expected to review and authorise all investor instructions, provide validation of investor static and transactional instructions in line with fund rules and timelines. Application of client, Fund, KYC and AML rules according to the requirement of the relevant jurisdiction. Attend to investor enquiries received directly via email or telephone. Work directly with the fund accounting team to ensure the correct application of prices and timelines. Review and release investor correspondence. Completing daily checklist, handling ad hoc requests and requirements.

Job specification

• Receive and review investor documentation and ensure that documentation is verified in a timely manner, follow up with investor on missing or original documentation;
• Ensure that the necessary documentation and information pertaining to the investors are captured in line with relevant product and process rules;
• Ensure that all Investor transactions are processed in a timely and accurate manner;
• Maintenance of investor registers;
• Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications;
• Identifying any gaps in controls and processes and putting process improvement suggestions forward in a professional manner;
• Ensuring adherence to all policies & procedures, relevant laws and regulations;
• Working as part of a larger global team in the case of outsourced activities and able to work flexible hours;
• Must be able to service any investor queries understand & handle complex queries;
• Strong domain knowledge is essential & understanding of TA businesses;
• Where applicable confirm AML status with Compliance and Operational Teams

Skills Required:

• 3+ years Transfer Agency experience;
• FATCA/CRS – ability to review Self Certification documents, classify accounts and understand XML reporting requirements;
• Knowledge of Transfer Agency operational processes and its integration with AML processes;
• AML Knowledge of local and global requirements is advantageous;
• Strong planning and organizational skills;
• Strong communication (verbal and written) and problem-solving skills;
• The ability to work with all levels within the organization;
• The ability to adapt to changing priorities and varied decision-making scenarios;
• An understanding of fund structures and the fund administration business and ensuring more junior staff have sufficient knowledge and skills;
• The ability to work to tight deadlines in a proactive fashion;
• Ability to identify opportunities for process improvements and to communicate same effectively;
• Proficient in Microsoft Office applications.

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies.

Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey.

Find out more about us