Administration Production Assistant

Time Personnel; Wes-Kaap; On-site; ZAR 156,000 - 234,000; Full time

Job summary

Time Personnel is seeking an organized Administrator in the Promotional Gifts and Branding sector in South Africa. You will support the Buyer and Key Accounts Manager, verify product information on supplier sites, and ensure accurate data entry on M-Trac.

You will liaise with customers for samples, manage stock, and process orders from quotation to delivery. Ideal candidates have Grade 12, 2–3 years of admin experience in the industry, and excellent communication and writing skills.

Qualifications

• 2-3 years’ administration experience in the Promotional Gifts and Branding Industry
• Strong professional interpersonal and communication skills with the ability to build rapport with customers
• Manage multiple projects, track stock levels and maintain accurate stock records
• Friendly and professional disposition
• Creative thinking to envision new trends for customers’ promotional needs
• Excellent written skills for all administration and emails to customers, suppliers and internal teams
• Initiative and excellent attention to detail ESSENTIAL
• Willingness to work overtime, as and when required

Responsibilities

• Assist the Buyer and Key Accounts Manager in client interaction and stock requirements
• Verify product information on supplier website and capture data on M-Trac
• Liaise with customers to obtain information for samples and delivery, then follow up on quantities and sample returns
• Capture and load suppliers on M-Trac
• Manage sample returns from clients
• Manage stock and GRV
• Upon quotation approval, place orders with suppliers
• Follow up with suppliers on collection and delivery of orders
• Assist with collection and delivery notes
• Edit orders on M-Trac as approved by sales team and account manager
• Load orders on M-Trac
• Complete orders and liaise with dispatch and couriers for delivery
• Manage order queries related to short deliveries to warehouse or customers
• Assist with any other administrative tasks as required by team leader

Skills

Interpersonal skills

Stock management

Attention to detail

Communication skills

Willingness to work overtime

Education

Grade 12

Relevant qualification advantageous

Tools

M-Trac

Job description

REQUIREMENTS

• Grade 12 and relevant qualification advantageous
• 2-3 years’ administration experience in the Promotional Gifts and Branding Industry
• Strong professional interpersonal and communication skills with the ability to build rapport with customers
• Manage multiple projects, track stock levels and maintain accurate stock records
• Friendly and professional disposition
• Creative and Imaginative Thinking- Being able to envision new trends to meet customers’ promotional needs
• Excellent written skills for all administration and emails customers, suppliers and internal teams
• Initiative and excellent attention to detail ESSENTIAL
• Willingness to work overtime, as and when required

DUTIES

• Assisting the Buyer and Key Accounts Manager in all areas of their client interaction process and stock requirements
• Verify information of products on supplier website and capture data of products on M-Trac
• Liaise with customers confidently to get required information for providing samples and delivering to their premises then follow up on order quantities and return of samples
• Capture and load suppliers on M-Trac
• Manage sample returns from clients
• Manage stock and GRV
• Upon approval of quotation from clients, place order with suppliers
• Follow-up with supplier on collection and / or delivery of orders
• Assist with collection and Delivery notes
• Edit orders as approved by the sales team and account manager on M-Trac
• Load orders on M-Trac
• Complete orders and liaise with the dispatch department and / or couriers for delivery of orders
• Manage queries on orders short delivered to warehouse and / or customers
• Assist with any other administrative task as and when required by the team leader

Salary: R negotiable dependent on experience