Administration Manager (40hr) - Jet - Vangate - Western Cape

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 134,000 - 201,000; Full time

Job summary

TFG (The Foschini Group) invites applications for an in-store administrator and stock controller role at our South Africa flagship store. You will assist the Store manager with stock takes, analyse stock movement, and implement risk management to prevent losses while ensuring accurate administration and reporting.

You will extract turnover reports, present insights to the Store manager, maintain filing systems, process customer transactions, and contribute to delivering outstanding customer

Qualifications

• A Grade 12 qualification.
• Minimum 3 years retail or admin experience.
• Remain in sync with the latest fashion trends.
• Passion for excellent customer service and a sales environment.

Responsibilities

• Assist the Store manager with stock take and store administration.
• Monitor and analyse stock movement within the store.
• Implement risk management to mitigate stock losses and shrinkage.
• Ensure compliance of all administration, systems and reporting procedures.
• Extract store reports to analyse turnover and stock performance.
• Understand and present information to the Store manager.
• Organise and maintain in-store filing systems.
• Process customer transactions via POS.
• Identify customer needs through professional engagement and communication.
• Promote customer loyalty through cash reward programs.
• Improve customer experience and satisfaction.
• Adhere to visual merchandising principles and housekeeping.
• Develop selling skills and product knowledge.
• Work within a team to meet sales targets and store objectives.

Skills

Administration

Computer literacy

Customer service

Planning & organising

Policies & procedures

Customer value management

Accountability

Communication skills

Organization skills

Multitasking

Independence

Initiative

Attention to detail

Education

Grade 12

Tools

POS system

Job description

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and Shrinkage.
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS)
• Identifying Customer needs through professional engagement and communication.
• Establish Customer loyalty, by promoting cash reward programs.
• Take initiative to improve Customer experience and satisfaction.
• Adhere to visual Merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.

Responsibilities

JOB DESCRIPTION

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and Shrinkage.
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS)
• Identifying Customer needs through professional engagement and communication.
• Establish Customer loyalty, by promoting cash reward programs.
• Take initiative to improve Customer experience and satisfaction.
• Adhere to visual Merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.

Qualifications And Experience

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience
• Remain in sync with the latest fashion trends
• A passion for excellent Customer services and sales environment

Skills

• Good administration ability.
• Be computer literate
• Customer Service Delivery
• Planning & Organising
• Policy & Procedures
• Customer Value Management
• Holding self and others accountable to meet commitments.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-pacedenvironment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Behaviours For Success

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Developing people to meet both their career goals and the organization’s goals.
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Providing direction, delegating, and removing obstacles to get work done.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Responsibilities

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

We at Jet are passionate about putting our customers first, working smart, fast and always doing the right thing. We have a passion to constantly learn and to build trust in all that we do.

We aspire to be the most loved value retailer in Southern Africa through offering fashion for all in the family across clothing and home. We are #GoodForLife.

We are looking for a team player that embodies all of our values while driving high performance. If you are energetic, focused and set on bringing about change, we would love to hear from you.