Floor Supervisor (40hr) - Jet - Piketburg

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A diversified retail company in South Africa is seeking an energetic team leader to provide outstanding support to the store management team. You will utilize your 3+ years of retail experience and your leadership skills to ensure operational excellence and drive store performance. The ideal candidate possesses a Matric certificate, can adapt to various customer needs, and is passionate about customer satisfaction. If you thrive in a fast-paced environment and are focused on delivering high performance, apply today!

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Ability to work a flexible schedule to meet business needs.
• Outstanding interpersonal and communication skills.

Responsibilities

• Support the store management team to provide leadership.
• Execute operational excellence with a customer-centric mindset.
• Drive performance through store KPIs.

Skills

Retail experience

Leadership skills

Adaptability

Communication skills

Customer service orientation

Strategic Sales Planning

Organizational skills

Multi-tasking ability

Education

Matric certificate

Job description

Responsibilities

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals).

Qualification

• A Matric certificate.

Skills

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Behaviours For Success

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer‑centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business‑building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi‑task in a fast‑paced environment
• The ability to work independently.
• The ability to take initiative.
• A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

We at Jet are passionate about putting our customers first, working smart, fast and always doing the right thing. We have a passion to constantly learn and to build trust in all that we do.

We aspire to be the most loved value retailer in Southern Africa through offering fashion for all in the family across clothing and home. We are #GoodForLife.

We are looking for a team player that embodies all of our values while driving high performance. If you are energetic, focused and set on bringing about change, we would love to hear from you.